Intermec EasyCoder PX6i Service Manual

242 EasyCoder PX4i and PX6i Service Manual
Chapter 17 — Troubleshooting
17.17 Paper Cutter Troubles
Description:
The printer cannot detect the cutter.
• In Fingerprint, error 37, “Cutter device not found” or Error 1059, “Cutter
does not respond” occurs.
Possible Causes and Sugged Remedies:
• No reboot has been performed after installation.
- Cycle the power to the printer.
• Cable between cutter pcb and CPU board is not fi tted properly.
- Check that the cable has not come loose from the cutter interface
connector, see Chapter 11.2.
- Check that the cable from the cutter interface connector is properly
connected to P12 on the driver board.
• Faulty cable, driver board, or CPU board.
- Replace one at the time, reboot, and check.
Description:
The cutter does not cut.
Possible Causes and Suggested Remedies:
• Error 1704, “Cutter open” occurs in Fingerprint.
- Check that the cutter is positively in closed position.
- The home position microswitch in the cutter assy may be defect.
Replace the cutter assy.
- Faulty cable, driver board, or CPU board. Replace one at the time,
reboot, and check.
• Errors 1701-1703 occurs in Fingerprint.
- Check the cutting shears and cutter mechanism for adhesive residue,
label shavings, stuck labels, or other things that may prevent the
cutter from operating mechanically. Clean if necessary, but do not use
any solvent that can dissolve the grease.
- Replace the cutter assy or cutter pcb, one at the time.
• No error occurs but cutter does still not cut.
- If using Fingerprint, check that the application program utilizes the
Fingerprint statements CUT or CUT ON/OFF correctly. See the
Intermec Fingerprint v8.xx, Programmer’s Reference Manual.
- If using IPL, check that the cutter has been enabled in the Setup
Mode.

Intermec EasyCoder PX6i Specifications

General

Print technology	Direct thermal
Maximum resolution	203 x 203 DPI
Display	LCD
Product color	Silver
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Media thickness	2.4/10 mm
Maximum label width	170 mm
Maximum label length	4 m
Maximum roll diameter	213 mm
Maximum internal memory	1 GB
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Power requirements	90 - 265 VAC, 45 - 65Hz
Power consumption (standby)	20 W
Power consumption (printing)	125 W
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	482 mm
Width	238 mm
Height	335 mm
Weight	14800 g