iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual Issue 2.5
224
Table 4.4.6.3-2ACD GROUP ATTRIBUTES
Reference table of Auto Ring Mode Table Time for ACD Group
Ring Mode. When Manual Change is selected, the Group
supervisor can manually change the ACD group ring mode with
ACD Group Ring Mode flexible number.
Manual Change
eMG: Table 0 ~ 15, UCP: Table 0 ~ 100
When the ACD Ring Mode Table schedule is in the Day mode,
the ACD group calls route to the destination defined here.
Normal Service,
STA/NET or Station group,
VSF Announcement,
Sys. Speed
When the ACD Ring Mode Table schedule is in the Night mode,
the ACD group calls route to the destination defined here.
Normal Service,
STA/NET or Station group,
VSF Announcement,
Sys. Speed
When the ACD Ring Mode Table schedule is in the Timed mode,
the ACD group calls route to the destination defined here.
Normal Service,
STA/NET or Station group,
VSF Announcement,
Sys. Speed
ACD Group
Queuing Call
Indication
If there are queued group calls, the queuing indication can be
served to group members by Mute Ring and LED button flashing.
OFF, ON (RING and LED), ON (LED only)
Route Alternative
Dest. by ACD
DND
The call is delivered to ACD alternative destination if all ACD
member is in AND DND state.
When a call is routed to a group, a programmed ring tone is
served to the group member.
When a group member is ringing for the group, The ring-back
tone can be provided to the caller according to the ring-back tone
for the group.
Ring back tone: ring back tone is provided when the
member of the group is ringing
MOH: MOH is provided when the member of the group is
ringing.
MOH (after connection): MOH is provided when the
system answered the call
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