iPECS UCP100 - Page 656

iPECS eMG80/100& eMG800 & UCP & vUCP
Administration and Programming Manual Issue 2.5
215
Table 3.3.7.2-2 STATION GROUP ATTRIBUTES — UCD/ACD GROUPS (PGM 191)
BTN
ATTRIBUTE/DISPLAY
DESCRIPTION
RANGE
DEFAULT
24-17
CIQ #3 ANNC LOC
VSF ANNC .. (00-200)
VSF announcement number for the CIQ #3
Announcement.
00-200
…
24-18
CIQ #3 PAGE ZONE
(00-40) : 00
Page Zone to receive CIQ #3
Announcement.
eMG80/100:00~15 or 00~40,
eMG800:0~105
Refer to
description
00
24-19
CIQ #3 ANNC DELAY TMR
(000-180) : 015
Delay timer for CIQ #3 Announcement.
000-180
015
24-20
CIQ #3 ANNC REPEAT TMR
(000-180) : 005
Interval for repeating the CIQ #3
Announcement.
000-180
005
24-21
CIQ MENT ON/OFF
(1:ON/0:OFF) : OFF
If enabled, queued callers receive the CIQ
message (You are # in queue) after the 1st
and 2nd announcement.
0: OFF
1: ON
OFF
24-22
ACD NO ANS TMR
(000-180) : 000
Calls to an agent in the group are directed
to the station, if unanswered in the NO
ANSWER TIMER, the call is routed to
another agent.
000-180
000
24-23
ACD 403 MBR FORWARD
(1 : ON/ 0: OFF) : ON
A member activating Call Forward may be
placed in an unavailable state for hunt
group calls (ON). When OFF, group calls
are sent to the member as normal.
0: OFF
1: ON
ON
24-
24-1
ACD 403 FORCED DEST
S/H/V/SPD (DIAL 1-4)
When a call is delivered to the group the
system can redirect the call to the Forced
destination, if enabled under button 24-5
above.
1:Station, 2:Station group
3:VSF Announce, 4:System speed
Refer to
description
-
24-
24-2
ACD Q CALL INDI
0(OFF)1(R/LED)2(LED):0
If there are queued group calls, the queuing
indication can be served to group members
by Mute Ring and LED button flashing.
0:OFF, 1:RING& LED, 2: LED only
Refer to
description
OFF
25
ACD 403RING TONE
00-16 (00: NA)
When a call is routed to a group,
programmed ring tone is served to the
group member.
00-16
0