Juniper M120 - Tools and Parts Required to Remove Components from an M120 Router; Packing the M120 Router for Shipment

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Description of the failure
4. The support representative validates your request and issues an RMA number for
return of the component.
5. Pack the component for shipment.
Tools and Parts Required to Remove Components from an M120 Router
To remove components from the router or the router from a rack, you need the following
tools and parts:
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2.5-mm flat-blade (–) screwdriver, for detaching alarm relay terminal block
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3/8–in. nut driver
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Blank panels to cover empty slots
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Electrostatic bag or antistatic mat, for each component
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Electrostatic discharge (ESD) grounding wrist strap
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Flat-blade (–) screwdriver
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Mechanical lift, if available
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Phillips (+) screwdrivers, numbers 1 and 2
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Rubber safety cap for fiber-optic interfaces or cables
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Wire cutters
Related
Documentation
Packing the M120 Router for Shipment on page 306•
• Displaying M120 Router Components and Serial Numbers on page 297
• Contacting Customer Support on page 295
• Guidelines for Packing M120 Components for Shipment on page 308
Packing the M120 Router for Shipment
To pack the router for shipment:
1. Retrieve the shipping crate and packing materials in which the router was originally
shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
2. Attach an ESD grounding strap to your bare wrist and connect the strap to one of the
ESD points on the chassis.
3. On the console or other management device connected to the master Routing Engine,
enter CLI operational mode and issue the following command to shut down the router
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M120 Multiservice Edge Router Hardware Guide