bizhub C350 Field Service Ver.1.0 Mar. 2004 Jam Display
4-1
IV Troubleshooting
IV Troubleshooting
1. Jam Display
1.1 Initial check items
• When a paper misfeed occurs, first perform the following initial check items.
1.2 Misfeed display
• When misfeed occurs, message, misfeed location “Blinking” and paper location “Light-
ing” are displayed on the Touch Panel of the main unit.
1.2.1 Misfeed display resetting procedure
• Open the corresponding door, clear the sheet of paper misfeed, and close the door.
Check item Action
Does paper meet product specifications? Replace paper.
Is the paper curled, wavy, or damp?
Replace paper.
Instruct the user on the correct paper storage
procedures.
Is a foreign object present along the paper path, or is the
paper path deformed or worn?
Clean the paper path and replace if neces-
sary.
Are the Paper Separator Fingers dirty, deformed, or
worn?
Clean or replace the defective Paper Separa-
tor Finger.
Are rolls/rollers dirty, deformed, or worn? Clean or replace the defective roll/roller.
Are the Edge Guide and Trailing Edge Stop at the cor-
rect position to accommodate the paper?
Set as necessary.
Are the actuators operating correctly? Correct or replace the defective actuator.
Misfeed location Misfeed access location Action
Paper Exit / Turnover section Paper Exit section Cover
☞ 4-4
Transport section
Paper Take-Up section
Cover
☞ 4-3
Paper Take-Up section
Paper Take-Up section
Cover
☞ 4-2
Transport Tray section Paper Exit section Cover
☞ 4-5
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