Kyocera TASKalfa 2550ci - Page 500

2MV-4
No. Content
Check procedure & check point
Remark 1 TASKalfa 2550ci
-
Lock-up at Welcome display
(TASKalfa/Ecosys)
(The display unchages after a
certain time (Notes1: ***
seconds))
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and
connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function.
replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021Memory initializing to initialize the controller backup memory and check
function.
5) Replace the panelmain board and check function.
6) Replace the main board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division.
(*1) For the HDD standard model only.
*User data and installed
software is deleted if
executing the U024.
Reinstallation is required.
[Main - Panel Interface]
Main board:YC12, YC17,YC30
Panel board:YC1,YC2,YC3
[Main - HDD]
Main board:YC1,YC27
[Check the contact with the
DDR2 memory]
Main board: YS1
(Notes1) 190 seconds
F000
CF000 appears in a certain
time (Notes2: *** seconds)
after the Welcome display
continues
Panel－Main board
communication error
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and
connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function.
replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
5) Replace the main board and check function.
6) Replace the panelmain board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division.
(*1) For the HDD standard model only.
[Main-Panel Interface]
Main board: YC12, YC17, YC30
Panel borad: YC1,YC2,YC3
If the LEDs are in the state
belwo when the F000 appears,
the DDR2 memory failure may
be the cause. Check contact of
the YS1 with the memory.
Memory LED turned on
Attention LED turned on
(
Note2
)
190 seconds
F10X
F11X
F12X
An error is detected at the
Scan control section
1) Check connection of the harness (Scan/DP - Main board) and connectors and check
function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division.
(*1) For the HDD standard model only.
[Main-Scan Interface]
Main board:YC11,YC25
ISC board: YC3, YC4
An error is detected at OS or
some of device drivers.
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and
check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division.
(*1) For the HDD standard model only.
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