2KR/2KS
1-4-26
(2) Self diagnostic codes
Code Contents
Remarks
Causes Check procedures/corrective measures
C0030 Fax control PWB system problem
Processing with the fax software was 
disabled due to a hardware or software 
problem.
Defective fax con-
trol PWB.
Replace the fax control PWB and verify the 
operation.
C0060 Main PWB type mismatch error Defective PWB. Run maintenance item U935 to contact the 
Service Administrative Division.
C0070 Abnormal detection of fax control 
PWB incompatibility
In the initial communication with the fax 
control PWB, any normal communication 
command is not transmitted.
Defective fax soft-
ware.
Install the fax software.
Defective fax con-
trol PWB.
Replace the fax control PWB and verify the 
operation.
C0100 Backup memory (EEPROM) device
problem (Main PWB)
Reading from or writing to EEPROM 
cannot be performed.
Defective main 
PWB.
Replace the main PWB and check for cor-
rect operation.
Device damage of 
EEPROM.
Contact the Service Administrative Division.
C0120 MAC address data error
For data in which the MAC address is
invalid.
Defective main 
PWB.
Replace the main PWB and check for cor-
rect operation.
C0150 Backup memory (EEPROM) device 
problem (Engine PWB)
No response is issued from the device in 
reading/writing for 5 ms or more and this 
problem is repeated five times succes-
sively.
Mismatch of reading data from two loca-
tions occurs eight times successively.
Mismatch between writing data and 
reading data occurs eight times succes-
sively.
Defective engine 
PWB.
Replace the engine PWB and check for cor-
rect operation.
Device damage of 
EEPROM.
Contact the Service Administrative Division.
C0160 Backup memory (EEPROM) data 
problem (Engine PWB)
Reading data from EEPROM is abnor-
mal.
Data damage of 
EEPROM.
Contact the Service Administrative Division.
C0170 Copy counts problem
A checksum error is detected in the main 
and engine backup memories for the 
copy counters.
Data damage of 
EEPROM.
Contact the Service Administrative Division.
Defective PWB. Replace the main PWB or engine PWB and 
check for correct operation.
C0180 Machine number mismatch error
Machine number of main PWB and
engine PWB does not match.
Data damage of 
EEPROM.
Contact the Service Administrative Division.
C0620 FAX image DIMM problem
DIMM is not installed correctly.
DIMM cannot be accessed.
DIMM installed 
incorrectly.
Check if the DIMM is inserted into the socket 
on the main PWB correctly.
Defective main 
PWB.
Replace the main PWB and check for cor-
rect operation.