Lenovo System x3250 M4 - Checkout Procedure; About the Checkout Procedure; Performing the Checkout Procedure

TofindservicebulletinsthatareavailablefortheIBMLenovoSystemx3250M4server,goto
http://www.lenovo.com/supportandsearchfor2583,andretain.
Checkoutprocedure
Thecheckoutprocedureisthesequenceoftasksthatyoushouldfollowtodiagnoseaproblemintheserver.
Aboutthecheckoutprocedure
Beforeyouperformthecheckoutprocedurefordiagnosinghardwareproblems,reviewthefollowing
information.
•Readthesafetyinformationthatbeginsonpage“Safety”onpagev.
•IBMDynamicSystemAnalysis(DSA)providestheprimarymethodsoftestingthemajorcomponents
oftheserver,suchasthesystemboard,Ethernetcontroller,keyboard,mouse(pointingdevice),serial
ports,andharddiskdrives.Youcanalsousethemtotestsomeexternaldevices.Ifyouarenotsure
whetheraproblemiscausedbythehardwareorbythesoftware,youcanusethediagnosticprogramsto
confirmthatthehardwareisworkingcorrectly.
•WhenyourunDSA,asingleproblemmightcausemorethanoneerrormessage.Whenthishappens,
correctthecauseofthefirsterrormessage.Theothererrormessagesusuallywillnotoccurthenext
timeyourunDSA.
Important:IfmultipleerrorcodesorlightpathdiagnosticsLEDsindicateamicroprocessorerror,the
errormightbeinthemicroprocessororinthemicroprocessorsocket.See“Microprocessorproblems”on
page107
forinformationaboutdiagnosingmicroprocessorproblems.
•BeforeyourunDSA,youmustdeterminewhetherthefailingserverispartofasharedharddiskdrive
cluster(twoormoreserverssharingexternalstoragedevices).Ifitispartofacluster,youcanrunall
diagnosticprogramsexcepttheonesthattestthestorageunit(thatis,aharddiskdriveinthestorage
unit)orthestorageadapterthatisattachedtothestorageunit.Thefailingservermightbepartofa
clusterifanyofthefollowingconditionsistrue:
–Youhaveidentifiedthefailingserveraspartofacluster(twoormoreserverssharingexternalstorage
devices).
–Oneormoreexternalstorageunitsareattachedtothefailingserverandatleastoneoftheattached
storageunitsisalsoattachedtoanotherserverorunidentifiabledevice.
–Oneormoreserversarelocatednearthefailingserver.
Important:Iftheserverispartofasharedharddiskdrivecluster,runonetestatatime.Donotrun
anysuiteoftests,suchas“quick”or“normal”tests,becausethismightenabletheharddiskdrive
diagnostictests.
•IftheserverishaltedandaPOSTerrorcodeisdisplayed,seeAppendixB“UEFI(POST)errorcodes”on
page405
.Iftheserverishaltedandnoerrormessageisdisplayed,see“Troubleshootingbysymptom”
onpage101
and“Solvingundeterminedproblems”onpage116.
•Forinformationaboutpower-supplyproblems,see“Solvingpowerproblems”onpage114,“Power
problems”onpage111,and“Power-supplyLEDs”onpage93.
•Forintermittentproblems,checktheeventlog;see“Eventlogs”onpage96andAppendixC“DSA
diagnostictestresults”onpage423.
Performingthecheckoutprocedure
Usethisinformationtoperformthecheckoutprocedure.
Toperformthecheckoutprocedure,completethefollowingsteps:
88LenovoSystemx3250M4InstallationandServiceGuide