IfyoucannotfindaproblembyusingDSA,see“Solvingundeterminedproblems”onpage116for
informationabouttestingtheserver.
Note:DSAPrebootmightappeartobeunresponsivewhenyoustarttheprogram.Thisisnormaloperation
whiletheprogramloads.
MakesurethattheserverhasthelatestversionoftheDSAcode.ToobtainDSAcodeandthe
DynamicSystemAnalysisInstallationandUser'sGuide,gotohttps://support.lenovo.com/us/
en/documents/LNVO-DSA.
DSAeditions
TwoeditionsofDynamicSystemAnalysisareavailable.
•DSAPortable
DSAPortableEditionrunswithintheoperatingsystem;youdonothavetorestarttheservertorunit.Itis
packagedasaself-extractingfilethatyoudownloadfromtheweb.Whenyourunthefile,itself-extracts
toatemporaryfolderandperformscomprehensivecollectionofhardwareandoperating-system
information.Afteritruns,itautomaticallydeletesthetemporaryfilesandfolderandleavestheresultsof
thedatacollectionanddiagnosticsontheserver.
Ifyouareabletostarttheserver,useDSAPortable.
•DSAPreboot
DSAPrebootrunsoutsideoftheoperatingsystem;youmustrestarttheservertorunit.Itisprovidedin
theflashmemoryontheserver,oryoucancreateabootablemediasuchasaCD,DVD,ISO,USB,or
PXEusingtheIBMToolsCenterBootableMediaCreator(BoMC).Formoredetails,seetheBoMCUser
Guideathttps://support.lenovo.com/us/en/documents/LNVO-BOMC.Inadditiontothecapabilitiesof
theothereditionsofDSA,DSAPrebootincludesdiagnosticroutinesthatwouldbedisruptivetorunwithin
theoperating-systemenvironment(suchasresettingdevicesandcausinglossofnetworkconnectivity).It
hasagraphicaluserinterfacethatyoucanusetospecifywhichdiagnosticstorunandtoviewthe
diagnosticanddatacollectionresults.
DSAPrebootprovidesdiagnosticsforthefollowingsystemcomponents,iftheyareinstalled:
–Emulexnetworkadapter
–Opticaldevices(CDorDVD)
–Tapedrives(SCSI,SAS,orSATA)
–Memory
–Microprocessor
–Checkpointpanel
–I2Cbus
–SASandSATAdrives
Ifyouareunabletorestarttheserverorifyouneedcomprehensivediagnostics,useDSAPreboot.
Formoreinformationandtodownloadtheutilities,gotohttps://support.lenovo.com/us/
en/documents/LNVO-DSA.
RunningDSAPrebootdiagnosticprograms
UsethisinformationtoruntheDSAPrebootdiagnosticprograms.
Note:TheDSAmemorytestmighttakeupto30minutestorun.Iftheproblemisnotamemoryproblem,
skipthememorytest.
ToruntheDSAPrebootdiagnosticprograms,completethefollowingsteps:
Chapter4.Troubleshooting99