Features
Direct Inward Line (DIL)
66 â—† Networking
Direct Inward Line (DIL)
Direct Inward Line (DIL)
A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or Department
Group directly. Since DILs only ring one extension or group (i.e., the DIL destination), employees
always know which calls are for them. For example, a company operator can have a Direct Inward
Line for International Sales Information. When outside callers dial the DIL’s phone number, the
call rings the operator on the International Sales line key. The DIL does not ring other extensions.
The outside party can call an extension at a networked system, if the DIL trunk is set to route to the
other system.
Operation
1. An outside caller places a call to a DIL trunk.
2. The call will be routed to the networked system if the DIL target is deÞned as an extension in
the networked system in Program 22-07 : DIL Assignment.
Related Programs
Program Number Title
22-02 Incoming Service Type Setup
22-07 DIL Assignment
22-08 Second IRG Setup for Unanswered DIL/IRG
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