Features
Transfer
86 ◆ Networking
Transfer
Transfer
The following types of Transfer are available with Networking:
● Screened Transfer
● Unscreened Transfer
● Transfer (to busy extension) without holding
Call Transfer to i-Series System Via VoIP Connection
When an Aspire system is connected via a VoIP connection to an i-Series system in a tie-line type
setup, in order to transfer calls from the Aspire system to the i-Series, in addition to the VoIP pro-
gramming, set up the Flexible Routing Tables as follows:
● Program 44-05-01 : ARS/F-Route Table ; Table Number 1 = 9 (Trunk Group for Aspire
VoIP Trunk)
● Program 10-23-02 : H.323 System Interconnection, IP Address ; System Number 3 =
172.16.9.10 (IP Address for i-Series System)
● Program 10-23-04 : H.323 System Interconnection, Alias Address ; System Number 3
= 4 (For Dial 4 Calls)
With this programming, the Aspire system will wait for the Trunk Interdigit Timer to expire before
dialing out after an i-Series extension (4xxx) is dialed.
If the F-Routing is set up with Program 44-05-01; Table Number 1 set to 103 (Networking) and
Program 10-27-01; System ID 3 = 172.16.9.10 (IP Address for i-Series), though the
i-Series system will be able to transfer calls to the Aspire, the Aspire system will not be able to
transfer to the i -Series.
Conditions
● Calls cannot be transferred across a network to an ACD group’s master number.
● Using a DSS Console to transfer calls across the network requires the DSS key to be pressed
twice to complete the transfer.
Operation
Transferring Trunk Calls
To Transfer a trunk call to a co-worker’s extension:
1. At keyset or 2-Button telephone, press HOLD.
OR
At 500/2500 single line telephone, hookßash.
You hear Transfer dial tone.
2. Dial co-worker’s extension number.
If the extension is busy or doesn’t answer, you can dial another extension number or
press the line key to return to the call. In addition, you may be able to hang up and have
the call Camp-On.
SLT users can retrieve the call by pressing hookßash. If a call has been transferred and
the SLT user has hung up the handset, the call be can retrieved by dialing ** and the
extension number to which it had been transferred.
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