NETGEAR D7000 User Manual

You can use the LEDs for troubleshooting. For more information, see the following sections:
• Power LED Is Off on page 278
• Power LED Remains Solid Amber on page 278
• WiFi LED Is Off on page 278
• Troubleshoot the Internet Connection on page 279
Power LED Is Off
If the Power LED and other LEDs are off when your modem router is turned on, do the following:
• Make sure that the Power On/Off button on the back is in the on position, that is, it is pushed in.
• Make sure that the power cord is correctly connected to your modem router and that the power supply adapter
is correctly connected to a functioning power outlet.
• Make sure that you are using the 12 VDC 3.5A power adapter that NETGEAR supplied for this product.
If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem,
contact technical support at netgear.com/support.
Power LED Remains Solid Amber
Two seconds after the power is first applied, the Power LED lights solid amber for about 10 seconds, turns off
for about 20 seconds, and then lights solid amber again. About two minutes after the power is first applied, the Power
LED lights solid white, indicating that the startup procedure is complete and the modem router is ready.
If the Power LED remains solid amber and does not turn solid white, a failure occurred or the modem router is
malfunctioning.
If the Power LED does not turn solid white, do the following:
1. Turn the power off and back on and wait several minutes to see if the modem router recovers.
2. If the modem router does not recover, press and hold the Reset button to return the modem router to its factory
settings.
If the error persists, a hardware problem might exist. For recovery instructions or help with a hardware problem,
contact technical support at netgear.com/support.
WiFi LED Is Off
If the WiFi LED remains off, check to see if both radios on the modem router are disabled (see Control the WiFi
Radios on page 113). By default, both radios are enabled and the WiFi LED lights solid white.
Diagnostics and Troubleshooting
278
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000

NETGEAR D7000 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Modulation	PSK
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	1300 Mbit/s
Memory card slot(s)	No
Ethernet LAN (RJ-45) ports	5
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
DSL specification	VDSL, VDSL2, ADSL, ADSL2, ADSL2+
Web-based management	-
Firewall security	SPI, NAT
Security algorithms	WPA, WPA2-PSK, WPS
Product type	Tabletop router
Product color	Black
Housing material	Plastic
Flash memory	128 MB
Internal memory	256 MB
Processor cores	2
Processor frequency	1000 MHz
Windows operating systems supported	Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Cables included	LAN (RJ-45), Phone (RJ-11)
Supported network protocols	IPv6
Power source type	AC
Package type	Box

Weight and Dimensions

Depth	185 mm
Width	285 mm
Height	50 mm
Weight	750 g