NETGEAR D7000 User Manual

15
Diagnostics and Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your modem
router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and
contact information.
This chapter contains the following sections:
• Perform Diagnostics on page 274
• Quick Tips for Troubleshooting on page 276
• Troubleshoot With the LEDs on page 277
• You Cannot Log In to the Modem Router on page 279
• Troubleshoot the Internet Connection on page 279
• Changes Are Not Saved on page 284
• Troubleshoot the WiFi Connectivity on page 284
• Troubleshoot Your Network Using the Ping Utility on page 285
273

NETGEAR D7000 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
Modulation	PSK
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	1300 Mbit/s
Memory card slot(s)	No
Ethernet LAN (RJ-45) ports	5
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
DSL specification	VDSL, VDSL2, ADSL, ADSL2, ADSL2+
Web-based management	-
Firewall security	SPI, NAT
Security algorithms	WPA, WPA2-PSK, WPS
Product type	Tabletop router
Product color	Black
Housing material	Plastic
Flash memory	128 MB
Internal memory	256 MB
Processor cores	2
Processor frequency	1000 MHz
Windows operating systems supported	Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Cables included	LAN (RJ-45), Phone (RJ-11)
Supported network protocols	IPv6
Power source type	AC
Package type	Box

Weight and Dimensions

Depth	185 mm
Width	285 mm
Height	50 mm
Weight	750 g