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Yvette DelgadoSep 3, 2025
What to do if my Nortel 2004 shows 'Server Unreachable (2)'?
- JJoshua SantiagoSep 3, 2025
This message indicates a network problem. If the problem persists, notify your system administrator.
What to do if my Nortel 2004 shows 'Server Unreachable (2)'?
This message indicates a network problem. If the problem persists, notify your system administrator.
What to do if my Nortel 2004 shows 'Server Unreachable (1)'?
This message indicates a network problem. If the problem persists, notify your system administrator.
Why does my Nortel 2004 display 'Invalid ID (2)'?
This message indicates that an incorrect User ID was entered. Please enter the correct User ID.
What does 'Permission Denied (1)' mean on Nortel 2004?
This error message on your Nortel IP Phone means that the remote telephone has no Station Control Password. In this case, you should notify your system administrator.
What does 'Permission Denied (3)' mean on my Nortel 2004?
This error on your Nortel IP Phone indicates that an incorrect User ID was entered, so ensure the correct User ID is used. It may also mean the remote telephone has no Station Control Password, in which case you should notify your system administrator.
Why does my Nortel IP Phone display 'Invalid ID (3)'?
This message appears when an incorrect User ID is entered. Ensure you enter the correct User ID. Alternatively, the User ID in the Gatekeeper database might point to the originating Call Server, in which case you should notify your system administrator.
Why does my Nortel 2004 IP Phone display 'Invalid ID (1)'?
This message indicates that an incorrect User ID was entered. Please enter the correct User ID. If the problem persists, the User ID may not be in the Gatekeeper database, in which case you should notify your system administrator.
Why does my Nortel 2004 IP Phone say 'Permission Denied (5)'?
This error message may appear on your Nortel IP Phone if an incorrect User ID was entered. Make sure to enter the correct User ID. It can also mean that the remote telephone does not have VOUA Class of Service, in which case you should notify your system administrator.
What does 'Permission Denied (4)' mean on Nortel IP Phone?
This error on your Nortel IP Phone can occur if an incorrect User ID was entered. Ensure you enter the correct User ID. It can also happen when attempting to log in to a remote IP Phone 2002 or IP Softphone 2050 from an IP Phone 2004, due to some restrictions. In this case, try logging in from an IP Phone 2002 or IP Softphone 2050, or consult your local system administrator.
What does 'Permission Denied (6)' mean on Nortel 2004 IP Phone and how to resolve it?
This error message on your Nortel IP Phone indicates either an incorrect User ID or an incorrect Station Control Password was entered. Select Retry, and try again with the correct Station Control Password and User ID.
Details the three models of the IP Phone 2004: Phase 0, Phase 1, and Phase 2.
Lists the core functionalities of the IP Phone 2004, including programmable keys and display.
Explains the function of various physical keys and the volume control bar on the phone.
Accesses settings for volume, language, date/time, and other preferences.
Sets preferences for logging incoming calls, new call indications, and name matching.
Instructions for dialing a number after lifting the handset.
How to make and manage calls using the built-in speaker and microphone.
Details on accessing Corporate, Personal, and Callers Lists for making calls.
Steps to store and dial contacts from your personal directory.
Storing and automatically dialing frequently used numbers.
Features available during an ongoing call, like hold and transfer.
Instructions for putting an active call on hold.
Procedures for redirecting a call to another party.
How to answer calls directed to other phones in a pickup group.
Handling incoming calls when already engaged in another call.
Redirecting incoming calls to another line or number.
Instructions on how to lock your phone to prevent unauthorized use.
Guide to establishing multi-party conference calls.
Procedures for charging calls to an account or using forced charge.
Automatically ringing a telephone immediately after its current call ends.
How to create, edit, and delete entries in the personal contact list.
Connects to office IP phone features from a remote location.
Steps to activate and log into the Virtual Office feature.
Describes the interface when using Virtual Office on a remote IP phone.
Information on operating the Media Gateway in Normal and Local modes.
Checks local mode functionality for telephone calls.
Sets up timed reminder calls from the system.
Feature to start or stop recording telephone conversations.
Optional hardware module for adding more line appearances and feature keys.
General| Programmable Keys | 4 |
|---|---|
| Speakerphone | Yes |
| Headset Support | Yes |
| Message Waiting Indicator | Yes |
| Supported Codecs | G.711, G.729a |
| Fixed Feature Keys | 14 |
| Networking | 10/100 Mbps Ethernet |
| Protocols | SIP |
| Power | IEEE 802.3af Power over Ethernet |
| Connectors | RJ-45 |
| Lines | 4 lines |
