Why does my Nortel 2004 IP Phone say 'Permission Denied (5)'?
This error message may appear on your Nortel IP Phone if an incorrect User ID was entered. Make sure to enter the correct User ID. It can also mean that the remote telephone does not have VOUA Class of Service, in which case you should notify your system administrator.
What does 'Permission Denied (4)' mean on Nortel IP Phone?
This error on your Nortel IP Phone can occur if an incorrect User ID was entered. Ensure you enter the correct User ID. It can also happen when attempting to log in to a remote IP Phone 2002 or IP Softphone 2050 from an IP Phone 2004, due to some restrictions. In this case, try logging in from an IP Phone 2002 or IP Softphone 2050, or consult your local system administrator.
What does 'Permission Denied (6)' mean on Nortel 2004 IP Phone and how to resolve it?
This error message on your Nortel IP Phone indicates either an incorrect User ID or an incorrect Station Control Password was entered. Select Retry, and try again with the correct Station Control Password and User ID.
What does 'Locked from Login' mean on my Nortel 2004 and how to fix it?
This message indicates that there were three unsuccessful attempts to enter the correct Station Control Password. To resolve this, either wait one hour for the lock to clear automatically, or contact your system administrator to manually clear the lock.
What to do if my Nortel 2004 IP Phone says 'Busy, try again'?
This message appears when the remote IP Phone is currently active. Please wait until the phone is idle and then try again. This can also occur if the ACD is logged in. Log out of the ACD IP Phone before initiating Virtual Office from another IP Phone. Also, ensure that Make-Set-Busy is active on the ACD IP Phone; if not, configure it.
General| Programmable Keys | 4 |
|---|---|
| Speakerphone | Yes |
| Headset Support | Yes |
| Message Waiting Indicator | Yes |
| Supported Codecs | G.711, G.729a |
| Fixed Feature Keys | 14 |
| Networking | 10/100 Mbps Ethernet |
| Protocols | SIP |
| Power | IEEE 802.3af Power over Ethernet |
| Connectors | RJ-45 |
| Lines | 4 lines |
Details the three models of the IP Phone 2004: Phase 0, Phase 1, and Phase 2.
Lists the core functionalities of the IP Phone 2004, including programmable keys and display.
Explains the function of various physical keys and the volume control bar on the phone.
Accesses settings for volume, language, date/time, and other preferences.
Sets preferences for logging incoming calls, new call indications, and name matching.
Instructions for dialing a number after lifting the handset.
How to make and manage calls using the built-in speaker and microphone.
Details on accessing Corporate, Personal, and Callers Lists for making calls.
Steps to store and dial contacts from your personal directory.
Storing and automatically dialing frequently used numbers.
Features available during an ongoing call, like hold and transfer.
Instructions for putting an active call on hold.
Procedures for redirecting a call to another party.
How to answer calls directed to other phones in a pickup group.
Handling incoming calls when already engaged in another call.
Redirecting incoming calls to another line or number.
Instructions on how to lock your phone to prevent unauthorized use.
Guide to establishing multi-party conference calls.
Procedures for charging calls to an account or using forced charge.
Automatically ringing a telephone immediately after its current call ends.
How to create, edit, and delete entries in the personal contact list.
Connects to office IP phone features from a remote location.
Steps to activate and log into the Virtual Office feature.
Describes the interface when using Virtual Office on a remote IP phone.
Information on operating the Media Gateway in Normal and Local modes.
Checks local mode functionality for telephone calls.
Sets up timed reminder calls from the system.
Feature to start or stop recording telephone conversations.
Optional hardware module for adding more line appearances and feature keys.
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