10
9850060 R02 - 2020-2021 850 AXYS™ Long Track Snowmobile Service Manual
© Copyright Polaris Inc.
10.51
Troubleshooting:
Screen Locked “Frozen”:
• Reset the PIDD by pressing and holding KEY 5 for 20
seconds.
Screen Goes Black During Update:
• Typically caused by a failed update or corrupted file on
USB flash memory drive.
1. Remove flash drive and re-format as FAT 32.
IMPORTANT
Formatting the flash drive will erase all of its contents.
2. Re-download latest update files from
Ride Command website.
3. Verify downloaded files are not in a folder on the
flash drive and non-PIDD files are cleared from
drive.
4. Turn off PIDD with key switch (disconnect battery
power or turn off engine if applicable) and wait for
at least 10 seconds.
5. Plug USB drive into USB port.
6. Press and hold any key on keypad and then turn on
PIDD.
7. Once “Booting” is no longer shown on the screen,
release the key button.
8. The PIDD will go into bootloader mode. Use the
PIDD key buttons to select the update file on the
flash drive and install.
PIDD – USING A SERVICE BATTERY
NOTICE
This Applies to all AXYS snowmobiles equipped with an
IDD, but no battery.
While a 12V battery is not required to use the IDD when
the engine is running, it is required to power the IDD
when the engine is off.
When the IDD is installed on a snowmobile as an
accessory, a battery is not included with the installation
kit. Updating the IDD will require the user to either start
the engine or connect a stand-alone 12V battery.
In addition, some riders may prefer to use a stand-alone
12V battery, rather than start the engine; or, they have
removed the battery from the vehicle if the snowmobile is
not equipped with electric start.
Use the Next-Gen Service Power Harness, Chassis
Power-Up Harness, and connect a fully–charged 12V
battery to the GAUGE PWR test connector.
BATTERY / ELECTRICAL
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