Ricoh J001 - Page 203

SM 8-3 J001/J003
8.1.2 PAPER OUT/LOADED INCORRECTLY: TRAY 2 (J003)
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION
CENTER
(NRC) ACTION
Non-feed jam occurred. (Tray 2)
The paper feed from Tray 2 did not reach the
sensor (trailing edge sensor).
The paper did not feed from Tray 2; do the
procedures below. Also, check inside the printer
and Tray 2 for paper. If you find paper inside the
printer or tray, remove it, and then press the
[Paper Feed] key.
1. Paper out.
2. Paper that does not meet specifications was
used.
3. Tray set incorrectly.
4. Rear cover of Tray 2 is open.
5. Tray 2 damaged.
1. Load paper in Tray 2.
2. Use only paper that meets specifications.
3. Set Tray 1 correctly.
4. Close the rear cover of Tray 2.
5. Repair (ST) or replace (NRC).
(1)
Check Tray 2 for paper. Load paper in Tray 2 if
it is out of paper.
Paper out. Load paper in Tray 2.
(2) Check the type and condition of the paper,
then do the following procedures.
Feed transport power insufficient.
Use only paper that meets specifications (including
restrictions).
2-1 If the paper is thick (105 g/m
2
or more), feed
the paper from the bypass tray.
Feed roller slippage. Switch to manual feed with the bypass tray.
2-2 Do not use curled (less than 2 mm) or wrinkled
paper. If the curl or wrinkling cannot be
removed before printing, replace with new
paper.
Curled or wrinkled paper jammed. Try to flatten curls, wrinkles, or replace paper.
2-3 Check the paper and if it is coated, make sure
it meets specifications for coated paper.
Replace with paper that is approved for use
with this printer.
Feed roller slippage. Replace with approved paper, or switch to feeding
from Tray 1.
2-4 Check the settings of the side fences, and
make sure that the top of the stack is not
higher than the load limit mark. The side
fences should be snug (not to tight) against the
sides of the stack, and the top of the stack
should be below the load limit mark.
Feed roller slippage. Load the paper cassette so the top of the stack is
below the load limit mark on the paper cassette.
2-5 Curl can develop if paper remains unused and
loaded in the paper cassette for a long period.
Remove the curled or wrinkled paper.
Curled or wrinkled paper has jammed. Remove the curled or wrinkled paper.
(3)
Remove paper and make sure that the paper is
in good condition (does not fall into the
category of paper not recommended for the
printer) and load it again.
Paper cassette set incorrectly. Reset the paper in the tray.
3-1 Make sure that the paper cassette is inserted
completely.
The paper cassette is partially open because it has
not been inserted in the printer correctly.
Open and close the paper cassette.
3-2 When setting the end fence, make sure the
end fence is aligned with the decal for the
paper size.
Pushing strongly on the end fence can cause paper
to can bend the stack, preventing paper from
feeding correctly to the feed roller.
Open the paper cassette, remove the paper and
set the end fence to the decal for the paper size,
then load the paper again.
3-3 Check the paper stack to determine if more
than 100 sheets were loaded.
If paper is over the end fence at the side toward
you, it cannot reach the paper feed roller.
Open the paper cassette, remove the stack, then
load at least 100 sheets.
3-4 Check the paper in the paper cassette for a
slight gap between the side fences and the
The paper stack is not flat and paper cannot feed
correctly.
Adjusts the positions of the side fences so they are
not too tight.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA