Ricoh M047 - Page 158

Service Call Conditions
M047 2-10 SM Appendix
Code Description Required Action
Power failure during an access to the HDD
 Initialize the HDD (SP5-832-001).
 Replace the HDD.
874 Delete All error 1: HDD
Data Overwrite Security Unit (SD card) not
installed
Defective HDD
 Install the Data Overwrite Security Unit
(D377).
 Replace the HDD.
875 Delete All error 2: Data area  The logical format for the HDD fails.
876 Log Data Error
Log Data Error 1
Damaged log data file in the HDD
 Initialize the HDD with SP5832-001.
Log Data Error 2
An encryption module not installed
 Disable the log encryption setting with SP9730-004 ("0" is off.)
 Install the DESS module.
Log Data Error 3
Invalid log encryption key due to defective NVRAM data
 Initialize the HDD with SP5832-001.
 Disable the log encryption setting with SP9730-004 ("0" is off.)
Log Data Error 4
Unusual log encryption function due to defective NVRAM data
 Initialize the HDD with SP5832-004.
Log Data Error 5
Installed NVRAM or HDD which is used in another machine
 Reinstall the previous NVRAM or HDD.
 Initialize the HDD with SP5832-001.
Log Data Error 99
Other than the above causes
 Ask your supervisor.
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