shooting 
FRU  Action 
Button keypad 
If the touchscreen is ok, POR into Diagnostic mode, and perform 
the Button test under the Hardware tests. If the buttons do not 
respond, then replace the keyboard. 
 
6.5.12  PAPER FEED SERVICE CHECKS 
Paper jam error indication during POST 
 
FRU  Action 
Fuser (exit sensor) 
If the exit sensor flag, which is visible at the back of the fuser, is in 
any position other than vertical, then the machine will display a 
paper jam. Make sure the flag is operating freely. 
Replace the fuser if the sensor is damaged. 
Input/duplex sensor 
Manual feed sensor 
Make sure the input paper feed sensors are working properly. A 
stuck or incorrectly installed sensor causes a paper jam indication.