Ricoh M126 - Fax Reception Service Check

Service Checks
SM 6-103 M126/M127/M128
Trouble-
shooting
6.5.31 FAX RECEPTION SERVICE CHECK
Step Questions / actions Yes No
1
Is the phone line properly connected
to the modem card and the wall
jack?
Go to step 3. Go to step 2.
2
Properly connect the phone line to
the modem card and wall jack.
Did this fix the problem?
Problem resolved. Go to step 3.
3
Check for a dial tone. Is there a dial
tone?
Go to step 4. Go to step 6.
4
Use a telephone to test the phone
line’s ability to send and receive
calls.
Did the phone line work properly?
Go to 7. Go to step 5.
5
Use a telephone handset to verify
the phone line is free of static or
external noise.
Is the phone line noise-free?
Go to step 7. Go to step 6.
6
Use the machine on a properly
functioning phone jack.
Did this fix the problem?
Problem resolved. Go to step 7.
7
In <diags / config menu>, verify that
the Enable Fax Receive setting is
on.
Is the setting set to on?
Go to step 9. Go to step 8.
8
Set “Enable Fax Receive” to On.
Did this fix the problem?
Problem resolved. Go to step 9.
9 Is Distinctive Ring enabled? Go to step 11. Go to step 10.
10
Turn on Distinctive ring.
Did this fix the problem?
Problem resolved. Go to step 11.