840.01 Scanner Disabled
This message indicates that the scanner was disabled by the system support person, or the scanner detected a hardware
error and disabled itself.
841-846 Scanner Service Error
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, then contact Customer Support, and report the message.
900–999 Service <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
Solving printing problems
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1 Open the document you want to print in Adobe Acrobat.
2 Click the printer icon.
The Print dialog appears.
3 Click Advanced.
4 Select Print as image.
5 Click OK twice.
Troubleshooting
263
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