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M126
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Manual
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Mon
o Laser M
FP
Use
r's
Gui
de
Ju
ne 2011
Machine ty
pe(s):
7014, 4569, 4570
Mod
el
(s)
:
431, 6
36, 63W, n01,
n02, g01, g
02,
n1
1,
n12
,
g11,
g12,
hn1, hn2,
wh
1, wh2,
43K, 6K6, 6K
7
359
361
Table of Contents
Main Page
M126/M127/M128
5
Default Chapter
5
Table of Contents
5
2 Installation
7
Read this First
16
Safety Notices
16
1 Product Information
24
Product Information
26
Locations
27
Rear View
28
Overview
29
Main Boards
30
Engine Board
31
Preventive Maintenance
42
3 Preventive Maintenance
44
4 Replacement and Adjustment
46
Replacement and Adjustment
48
Removal Procedures
49
Acm Pick Tire Roller Removal
50
Card Reader Removal
51
Upper and Lower Card Reader Cover Removal
52
Card Reader Cable Removal
53
Controller Board Removal
54
Controller Board Shield
57
Controller Board Cage
59
Engine Board Removal
60
Door Mount Removal
61
Duplex Removal
63
Duplex/Main Motor Gear Drive Interface Removal
64
Fan Removal
67
Front Access Door Removal
68
Fuser Removal
70
Scanner Front Cover Removal
72
Left Side Cover Removal
73
Front Door Access Cover Removal
74
Lower Front Cover Removal
75
Lvps/Hvps Removal
77
Main Motor Gear Drive Removal
80
Manual Feed Clutch Removal
82
Manual Feed Solenoid Removal
84
Media Acm Asm Feeder Removal
86
Media Feed Clutch with Cable Removal
89
Media Manual Input Sensor
91
Multipurpose Feeder Removal
94
Multipurpose Feeder (Mpf) Feed Clutch Removal
96
Nameplate Cover Removal
97
Operator Panel Keypad Removal
98
Operator Panel Display Removal
99
Display Bezel
100
Uicc Cable Removal
101
Usb Cable Mount Bracket Removal
102
Operator Panel Support Removal
102
Display Rotation Support Removal
103
Left Rear Frame Assembly Removal
103
Right Rear Frame Assembly Removal
105
Tub Assembly Removal
106
Printhead Removal
108
MID Rear Cover Removal
109
Rear Door and Lower Rear Cover Removal
110
Reversing Solenoid Removal
111
Right Side Cover Removal
113
Toner Level Sensor Removal
115
Top Cover Assembly Removal
116
Transfer Roll Removal
116
Upper Front Guide Assembly Removal
118
Wear Strip (550-Sheet Tray 2) Removal
119
Adf Unit Removal
120
Imaging Component Removals
120
Flatbed Removal
121
Scanner Assembly Removal
123
Adf Separator Pad
128
Adf Separator Roll Assembly
129
Kickstand Removal
130
Output bin Led and Lens Removal
131
Adf Cable Removal
132
Left Scanner Cover Removal
133
Right Scanner Cover Removal
134
Lifting the Scanner to the up Position
135
Option Board Installation and Removal
135
Installing an Internal Solutions Port (Isp)
136
Printer Hard Disk Removal
139
Printer Hard Disk Installation on an Isp
141
Controller Board
143
Printer Hard Disk Installation Directly on the
143
Fax Card Installation
145
System Maintenance
148
Accessing Service Menus
150
Available Menus
151
Configuration Menu (Config Menu)
151
Maintenance Count Value (Maint Cnt Value)
154
Reset Maintenance Counter
155
Reset Pc Cnt
155
Print Quality Pages
156
Usb Scan to Local
156
Panel Menus
157
Ppds Emulation
158
Download Emuls
159
Factory Defaults
159
Energy Conserve
160
Min Copy Memory
160
Num Pad Job Assist
160
Adf Edge Erase
161
Fax Storage Location
161
Format Fax Storage
161
Fb Edge Erase
162
Scanner Manual Registration
162
Disable Scanner
163
Action for Prompts
164
Envelope Prompts
164
Paper Prompts
164
Disk Encryption
165
Jobs on Disk
165
Wipe Disk
168
Font Sharpening
169
Key Repeat Initial Delay
170
Les Applications
170
Require Standby
170
Clear Custom Status
171
Key Repeat Rate
171
Usb Speed
171
Wiper Message
171
Exit Configuration Menu (Exit Config Menu)
172
Usb Pnp
172
Available Tests
173
Diagnostics Menu
173
Entering Diagnostics Menu
173
Registration (Printer)
174
Input Sources
176
Print Tests
176
Quick Test Page
176
Hardware Tests
177
Print Quality Pages (Prt Quality Pgs)
177
Button Test
178
Dram Test
178
Panel Test
178
Serial 1 Wrap
179
Usb Hs Test Mode
179
Duplex Tests
180
Quick Test (Duplex)
180
Sensor Test (Duplex)
181
Top Margin (Duplex)
181
Duplex Feed
182
Motor Test (Duplex)
182
Feed Tests (Input Tray)
183
Input Tray Tests
183
Sensor Test (Input Tray)
184
Feed Tests (Output Bins)
185
Output bin Tests
185
Sensor Test (Standard Output Bin)
185
Base Sensor Test
186
Device Tests
186
Quick Disk Test
186
Disk Test/Clean
187
Printer Setup
187
Engine Settings 1 through
188
Model Name
188
Permanent Page Count
188
Printed Page Count
188
Serial Number
188
Configuration ID
189
Edge to Edge
190
Enable Edge to Edge Copy
190
Ep Defaults
190
Ep Setup
190
Fuser Temperature (Fuser Temp)
190
Auto Dark Adjust
191
Charge Roll
191
Fuser Page Count
191
Gap Adjust
191
Print Contrast
191
Warm up Time
191
Display Log
192
Event Log
192
Print Log
192
Clear Log
193
Asic Test
194
Feed Test
194
Scanner Tests
194
Sensor Tests
194
Exit Diagnostics
196
Printhead Assembly Electronic Adjustment
197
Printhead Assembly Mechanical Adjustment
199
Code Revision Info
201
Se Menu
201
Troubleshooting
204
Symptom Tables
206
User Status and Attendance Messages
206
Power–On Self Test (Post) Sequence
207
Post Symptom Table
208
Printer Symptom Table
209
Scan / Fax / Copy Symptom Table
211
Messages and Error Codes
213
User Attendance Messages
213
Cartridge Error Messages
226
Paper Jam Error Codes (200-Series)
227
Service Error Codes
239
Fax Error Codes
249
Fax Error Log Codes
249
Controller Board Service Check
255
Service Checks
255
Engine Board Service Check
257
Card Reader Service Check
260
Cooling Fan Service Check
260
Cover Interlock Switch Service Check
261
Dead Machine Service Check
262
Fuser Service Check
263
Lvps/Hvps Service Check
264
Main Motor Service Check
265
Networking Service Check
266
Operator Panel Service Check
269
Touch Screen Operator Panel Service Check
269
Paper Feed Service Checks
270
Paper Jam Error Indication During Post
270
Media Picks but Stops Halfway through the Machine
271
Media Never Picks
272
Media Occasionally Mispicks or Picks Multiple Sheets at Once
272
Media Skews
273
Media "Trees," Wrinkles, Stacks Poorly, or Curls
274
Option Card Service Check
275
Usb Port Service Check
275
Print Quality Service Checks
276
Using Print Quality Test Pages
276
Blank Page
277
Black Page
278
Heavy Background
279
Partial Blank Image/White Spots (no Repeating Pattern)
279
Poor Fusing of Image
280
Variation in Image Density Horizontally Across Page
280
Light Print
281
White or Black Lines or Bands
281
Toner on Back of Page
282
Print Quality Problems
283
Printhead Service Check
289
Transfer Roll Service Check
290
Tray 2 Service Check
290
XX Service Check
291
Black or Blank Page Copy Service Check
294
CCD Service Check
295
Flatbed Motor Service Check
295
Flatbed Home Position Service Check
296
Adf Cover Open Service Check
297
Adf Streak Service Check
298
Adf Paper Jam Service Check
299
Adf Feed Errors Service Check
301
Adf Duplex Service Check
303
Modem / Fax Card Service Check
304
Fax Transmission Service Check
305
Fax Reception Service Check
308
Escalating a Fax Issue to Second-Level Support
311
Paper Jams
313
Understanding Jam Numbers and Locations
314
Jam Messages and Their Locations
315
Paper Jam
317
Energy Saving
328
Energy Save
330
Energy Saver Modes
330
Effectiveness of Duplex/Combine Function
331
Paper Save
331
M126/M127/M128 Appendices
335
Appendix: Specifications
339
Maintenance Approach
339
Print Engine Specifications
340
Print Quality Settings
340
Specified Operating Environment
340
Connectivity and Compatibility
341
Media Trays and Supply Capacity
342
Types of Print Media
343
Media Guidelines
346
Digital Imaging Specifications
349
Adf Document Handling
349
Adf Scan Speed
349
Flatbed Document Specifications
349
Flatbed Speed
349
General Specifications
349
Resolution and Color Depth
349
Scanner Operating Environments
349
Duplex Scan
350
Output Resolutions
350
Scan and Copy Specific Specifications
350
Scan Preview
350
Scan Resolutions
350
Storage Environments (Unpacked)
350
Multiple Copies
351
Reduce / Enlarge
351
Scan File Output Formats
351
Supported Compressions
351
Supported Scan Destinations
351
Fax Specifications
352
Phone Network Connectivity
352
Fax Resolutions
353
Miscellaneous Fax Specifications
354
2. Appendix: Preventive Maintenance Tables
359
Maintenance Kits
359
Mono Laser Mfp
361
Safety Information
373
Learning about the Printer
375
Thank You for Choosing this Printer
375
Finding Information about the Printer
375
Printer Configurations
376
Basic Model
376
Selecting a Location for the Printer
377
Basic Functions of the Scanner
378
Understanding the Adf and Scanner Glass
379
Using the Adf
379
Using the Scanner Glass
379
Understanding the Printer Control Panel
380
Understanding the Home Screen
381
Using the Touch-Screen Buttons
382
Additional Printer Setup
386
Installing Internal Options
386
Available Internal Options
386
Accessing the System Board to Install Internal Options
387
Installing a Memory Card
389
Installing a Flash Memory or Firmware Card
391
Installing an Internal Solutions Port
393
Installing a Printer Hard Disk
400
Installing a Fax Card
404
Installing Hardware Options
407
Installing a 250- or 550-Sheet Drawer
407
Attaching Cables
408
Verifying Printer Setup
409
Printing a Menu Settings Page
409
Printing a Network Setup Page
410
Setting up the Printer Software
410
Installing Printer Software
410
Updating Available Options in the Printer Driver
410
Setting up Wireless Printing
412
Follow These Steps to Set up Your Printer
412
Information You will Need to Set up the Printer on a Wireless Network
412
Installing the Printer on a Wireless Network (Windows)
413
Installing the Printer on a Wireless Network (Macintosh)
416
Installing the Printer on a Wired Network
419
For Macintosh Users
420
Changing Port Settings after Installing a New Network Internal Solutions Port
422
Setting up Serial Printing
424
Minimizing Your Printer's Environmental Impact
426
Saving Paper and Toner
426
Conserving Supplies
426
Using Recycled Paper
426
Avoid Paper Jams
427
Saving Energy
427
Using Eco-Mode
427
Adjusting Power Saver
428
Adjusting the Brightness of the Display
428
Setting the Standard Exit bin Light
429
Reducing Printer Noise
430
Loading Paper and Specialty Media
431
Setting the Paper Size and Paper Type
431
Configuring Universal Paper Settings
431
Avoiding Jams
432
Paper Recommendations
432
Paper Tray Recommendations
432
Loading Trays
432
Using the Multipurpose Feeder
436
Loading the Multipurpose Feeder
438
Linking and Unlinking Trays
441
Assigning a Custom Paper Type Name
441
Linking Trays
441
Unlinking Trays
441
Changing a Custom Type <X> Name
442
Paper and Specialty Media Guidelines
443
Paper Guidelines
443
Grain Direction
443
Moisture Content
443
Paper Characteristics
443
Fiber Content
444
Selecting Paper
444
Unacceptable Paper
444
Using Recycled Paper and Other Office Papers
444
Selecting Preprinted Forms and Letterhead
445
Storing Paper
445
Supported Paper Sizes, Types, and Weights
446
Paper Sizes Supported by the Printer
446
Paper Types and Weights Supported by the Printer
447
Paper Capacities
448
Printing
449
Printing a Document
449
Printing on both Sides of the Paper (Duplexing)
449
Printing on Specialty Media
450
Tips on Using Envelopes
450
Tips on Using Letterhead
450
Tips on Using Transparencies
450
Tips on Using Card Stock
451
Tips on Using Labels
451
Printing Confidential and Other Held Jobs
452
Holding Jobs in the Printer
452
Printing Confidential and Other Held Jobs from a Macintosh Computer
453
Printing Confidential and Other Held Jobs from Windows
453
Printing from a Flash Drive
454
Printing Information Pages
455
Printing a Directory List
455
Printing a Font Sample List
455
Printing the Print Quality Test Pages
455
Canceling a Print Job
456
Canceling a Print Job from the Computer
456
Canceling a Print Job from the Printer Control Panel
456
Copying
458
Making Copies
458
Copying Using the ADF
458
Making a Quick Copy
458
Copying Using the Scanner Glass
459
Copying Photos
459
Copying on Specialty Media
459
Making Transparencies
459
Copying to Letterhead
460
Customizing Copy Settings
460
Copying from One Size to Another
460
Making Copies Using Paper from a Selected Tray
460
Adjusting Copy Quality
461
Copying on both Sides of the Paper (Duplexing)
461
Reducing or Enlarging Copies
461
Collating Copies
462
Placing Separator Sheets between Copies
462
Copying Multiple Pages Onto a Single Sheet
463
Creating a Custom Job (Job Build)
463
Pausing the Current Print Job to Make Copies
464
Placing Information on Copies
464
Placing the Date and Time at the Top of each Page
464
Placing an Overlay Message on each Page
465
Canceling a Copy Job
465
Canceling a Copy Job While Copying Pages Using the Scanner Glass
465
Canceling a Copy Job While the Document Is in the ADF
465
Canceling a Copy Job While the Pages Are Being Printed
466
Understanding the Copy Screens and Options
466
Copy from
466
Copy to
466
Darkness
466
Scale
466
Collate
467
Content
467
Options
467
Sides (Duplex)
467
Margin Shift
468
Improving Copy Quality
468
E-Mailing
470
Getting Ready to E-Mail
470
Enabling the E-Mail Function
470
Configuring the E-Mail Settings
471
Setting up the E-Mail Function
471
Creating an E-Mail Shortcut
471
Creating an E-Mail Shortcut Using the Embedded Web Server
471
Creating an E-Mail Shortcut Using the Touch Screen
472
E-Mailing a Document
472
Sending an E-Mail Using a Shortcut Number
472
Sending an E-Mail Using the Touch Screen
472
Sending an E-Mail Using the Address Book
473
Customizing E-Mail Settings
473
Adding E-Mail Subject and Message Information
473
Changing the Output File Type
474
Canceling an E-Mail
474
Understanding E-Mail Options
474
Original Size
474
Sides (Duplex)
474
Binding
475
Content
475
E-Mail File Name
475
E-Mail Message
475
E-Mail Subject
475
Orientation
475
Resolution
475
Send as
475
Advanced Options
476
Faxing
477
Getting the Printer Ready to Fax
477
Choosing a Fax Connection
477
Setting up the Printer to Fax
477
Connecting to an Analog Telephone Line
478
Connecting to a DSL Service
479
Connecting to a PBX or ISDN System
479
Connecting the Printer and a Telephone or Answering Machine to the same Telephone Line
480
Connecting to a Distinctive Ring Service
480
Connecting to an Adapter for Your Country or Region
482
Connecting to a Computer with a Modem
487
Enabling the Fax Function
488
Setting the Date and Time
489
Using the Embedded Web Server for Fax Setup
489
Turning Daylight Saving Time on or off
490
Sending a Fax
490
Getting Ready to Send a Fax Using the Computer
490
Sending a Fax Using the Printer Control Panel
490
Installing a Postscript Driver
491
Sending a Fax Using the Computer
492
Creating Shortcuts
493
Creating a Fax Destination Shortcut Using the Embedded Web Server
493
Creating a Fax Destination Shortcut Using the Touch Screen
493
Using Shortcuts and the Address Book
494
Using Fax Shortcuts
494
Using the Address Book
494
Customizing Fax Settings
495
Changing the Fax Resolution
495
Making a Fax Lighter or Darker
495
Sending a Fax at a Scheduled Time
495
Blocking Junk Faxes
496
Printing an Incoming Fax on both Sides of the Paper (Duplexing)
496
Viewing a Fax Log
496
Canceling an Outgoing Fax
497
Canceling a Fax after the Original Documents Have Been Scanned to Memory
497
Canceling a Fax While the Original Documents Are Still Scanning
497
Understanding Fax Options
497
Content
497
Original Size
497
Advanced Options
498
Darkness
498
Resolution
498
Sides (Duplex)
498
Improving Fax Quality
499
Holding and Forwarding Faxes
499
Holding Faxes
499
Forwarding a Fax
500
Scanning to an FTP Address
501
Scanning to an FTP Address Using the Keypad
501
Scanning to an FTP Address Using a Shortcut Number
501
Scanning to an FTP Address Using the Address Book
502
Creating Shortcuts
502
Creating an FTP Shortcut Using the Embedded Web Server
502
Creating an FTP Shortcut Using the Touch Screen
503
Understanding FTP Options
503
Binding
503
Orientation
503
Original Size
503
Resolution
503
Sides (Duplex)
503
Advanced Options
504
Content
504
Send as
504
Improving FTP Quality
505
Scanning to a Computer or Flash Drive
506
Scanning to a Computer
506
Understanding Scan Profile Options
507
Compression
507
Default Content
507
Format Type
507
Quick Setup
507
Advanced Imaging
508
Color
508
Darkness
508
Duplex
508
JPEG Quality
508
Orientation
508
Original Size
508
Resolution
508
Scanning to a Flash Drive
509
Improving Scan Quality
509
Understanding Printer Menus
510
Menus List
510
Paper Menu
511
Default Source Menu
511
Paper Size/Type Menu
511
Configure MP Menu
514
Substitute Size Menu
514
Paper Texture Menu
515
Paper Loading Menu
516
Paper Weight Menu
516
Custom Names Menu
518
Custom Scan Sizes Menu
518
Custom Types Menu
518
Universal Setup Menu
519
Reports Menu
520
Network/Ports Menu
521
Active NIC Menu
521
Standard Network or Network <X> Menus
521
SMTP Setup Menu
523
Network Card Menu
524
Network Reports Menu
524
TCP/IP Menu
525
Ipv6 Menu
526
Appletalk Menu
527
Wireless Menu
527
Lexlink Menu
528
Netware Menu
528
Standard USB Menu
529
Parallel <X> Menu
530
Serial <X> Menu
532
Security Menu
535
Confidential Print Menu
535
Miscellaneous Menu
535
Disk Wiping Menu
536
Security Audit Log Menu
537
Set Date/Time Menu
538
Settings Menu
539
General Settings Menu
539
Copy Settings Menu
545
Fax Settings Menu
551
E-Mail Settings Menu
560
FTP Settings Menu
565
Flash Drive Menu
568
Scan Settings
568
Print Settings
573
Setup Menu
573
Finishing Menu
575
Quality Menu
577
Utilities Menu
578
Pdf Menu
579
Postscript Menu
579
Html Menu
582
Image Menu
583
Help Menu
584
Maintaining the Printer
585
Cleaning the Exterior of the Printer
585
Cleaning the Scanner Glass
585
Cleaning the ADF Separator Rollers
586
Adjusting Scanner Registration
587
Storing Supplies
588
Checking the Status of Supplies
589
Checking the Status of Supplies from a Network Computer
589
Checking the Status of Supplies from the Printer Control Panel
589
Ordering Supplies
590
Ordering a Photoconductor Kit
590
Ordering ADF Replacement Parts
590
Ordering Toner Cartridges
590
Moving the Printer to Another Location
590
Shipping the Printer
591
Administrative Support
592
Using the Embedded Web Server
592
Checking the Device Status
592
Setting up E-Mail Alerts
592
Viewing Reports
593
Restoring the Factory Default Settings
593
Clearing Jams
594
Understanding Jam Messages and Locations
594
And 201 Paper Jams
595
Paper Jam
597
Paper Jam
598
Paper Jam
600
Paper Jam
601
Paper Jams
601
Paper Jam
602
Paper Jam
603
Paper Jams
604
Troubleshooting
608
Solving Basic Printer Problems
608
Printer Control Panel Display Is Blank or Displays Only Diamonds
608
Indicator Light Blinks Red
608
Check the Display for Error Messages
608
Make Sure the Fax Function Is Set up Properly
608
Understanding Printer Messages
608
Answering
608
Change <Src> to <X
609
Check Tray <X> Connection
609
Close Door or Insert Cartridge
609
Close Front Door
609
Connect <X>Bps
609
Disk Corrupted
610
Disk Full - Scan Job Canceled
610
Fax Failed
610
Fax Memory Full
610
Fax Partition Inoperative. Contact System Administrator
610
Fax Server 'To Format' Not Set Up. Contact System Administrator
610
Fax Station Name Not Set up
610
Fax Station Number Not Set up
611
Insert Tray <X
611
Install Tray <X
611
Invalid PIN
611
Load <Src> with <X
611
Load Manual Feeder with <X
612
Memory Full, Cannot Print Faxes
612
Network/Network <X
612
No Analog Phone Line Connected to Modem, Fax Is Disabled
612
No Answer
612
No Dial Tone
612
Paper Change: Load Tray<X> <Paper Type
612
Queued for Sending
612
Remove Originals from the Scanner ADF
613
Remove Packaging Material, Check <X
613
Remove Paper from Standard Output bin
613
Replace <X> if Restarting Job
613
Restore Held Jobs
613
Scan Document too Long
613
Scanner ADF Cover Open
613
Securely Clearing Disk Space
613
Serial <X
614
Set Clock
614
SMTP Server Not Set Up. Contact System Administrator
614
Some Held Jobs Were Not Restored
614
System Busy, Preparing Resources for Job
614
System Busy, Preparing Resources for Job. Deleting Held Job(S)
614
Unsupported Disk
614
Unsupported USB Device, Please Remove
614
Unsupported USB Hub, Please Remove
614
USB/USB <X
614
Invalid Refill, Change Toner Cartridge
615
Replace Defective Cartridge
615
Cartridge Part Number Unsupported by Device
615
Short Paper
615
Insufficient Memory to Support Resource Save Feature
615
Insufficient Memory to Collate Job
615
Insufficient Memory, some Held Jobs Were Deleted
615
Insufficient Memory, some Held Jobs will Not be Restored
616
Memory Full
616
Complex Page, some Data May Not Have Printed
616
PPDS Font Error
616
Defective Flash Detected
616
Not Enough Free Space in Flash Memory for Resources
616
Unformatted Flash Detected
617
Network <X> Software Error
617
Serial Option <X> Error
617
Standard Network Software Error
617
Unsupported Option in Slot <X
617
Parallel Port <X> Disabled
618
Serial Port <X> Disabled
618
Standard Parallel Port Disabled
618
Standard USB Port Disabled
618
USB Port <X> Disabled
618
Configuration Change, Held Jobs Were Not Restored
619
Too Many Trays Attached
619
Too Many Flash Options Installed
619
Incompatible Tray <X
619
Remove Defective Disk
619
Disk Full
620
Unformatted Disk
620
Routine Maintenance Needed
620
Replace PC Kit
620
PC Kit Life Warning
620
Cartridge Low
620
Yy Cartridge Nearly Low
620
Yy Replace Cartridge
620
200-282.Yy Paper Jam
621
290-295.Yy Scanner Jam
621
ADF Jam
621
Flatbed Cover Open
621
Replace All Originals if Restarting Job
621
1565 Emulation Error, Load Emulation Option
622
Multiple-Language Pdfs Do Not Print
622
Scanner Disabled
622
Scanner Service Error
622
Service <Message
622
Solving Printing Problems
622
Error Message about Reading USB Drive Appears
623
Jobs Do Not Print
623
Confidential and Other Held Jobs Do Not Print
624
Job Takes Longer than Expected to Print
624
Incorrect Characters Print
625
Job Prints from the Wrong Tray or on the Wrong Paper
625
Large Jobs Do Not Collate
625
Tray Linking Does Not Work
625
Copier Does Not Respond
626
Scanner Unit Does Not Close
626
Solving Copy Problems
626
Unexpected Page Breaks Occur
626
Poor Copy Quality
627
Partial Document or Photo Copies
628
Checking an Unresponsive Scanner
629
Poor Scanned Image Quality
629
Scan was Not Successful
629
Scanning Takes too Long or Freezes the Computer
629
Solving Scanner Problems
629
Cannot Scan from a Computer
630
Partial Document or Photo Scans
630
Caller ID Is Not Shown
631
Cannot Send or Receive a Fax
631
Solving Fax Problems
631
Can Receive but Not Send Faxes
633
Can Send but Not Receive Faxes
633
Option Does Not Operate Correctly or Quits after It Is Installed
634
Received Fax Has Poor Print Quality
634
Solving Option Problems
634
Drawers
635
Flash Memory Card
635
Hard Disk with Adapter
635
Internal Solutions Port
636
Memory Card
636
Paper Frequently Jams
636
Solving Paper Feed Problems
636
Page that Jammed Does Not Reprint after You Clear the Jam
637
Paper Jam Message Remains after Jam Is Cleared
637
Paper Trays
637
Blank Pages
638
Isolating Print Quality Problems
638
Solving Print Quality Problems
638
Characters Have Jagged or Uneven Edges
639
Clipped Images
639
Ghost Images
639
Gray Background
640
Incorrect Margins
640
Paper Curl
641
Print Irregularities
641
Skewed Print
642
Solid Black or White Streaks
642
Print Is too Light
643
Print Is too Dark
644
Streaked Vertical Lines
645
Toner Fog or Background Shading Appears on the Page
646
Toner Rubs off
646
Check the Network Connections
647
Embedded Web Server Does Not Open
647
Toner Specks
647
Transparency Print Quality Is Poor
647
Check the Network Settings
648
Contacting Customer Support
648
Notices
649
Product Information
649
Edition Notice
649
United States Government Rights
649
Noise Emission Levels
650
Static Sensitivity Notice
650
Temperature Information
650
Laser Advisory Label
651
Laser Notice
651
Power Consumption
651
Industry Canada Compliance Statement
652
Notice to Users of the Canadian Telephone Network
654
Notice to Users of the New Zealand Telephone Network
655
Using this Product in Switzerland
655
Uso del Prodotto in Svizzera
655
Utilisation de Ce Produit en Suisse
655
Verwendung dieses Produkts in der Schweiz
655
Exposure to Radio Frequency Radiation
656
Notice to Users in Brazil
656
Notice to Users in the European Union
656
Regulatory Notices for Wireless Products
656
Taiwan Ncc Rf Notice Statement
657
Index
660
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