Condition Cause Solution and reference
Only some of the menu
items are displayed
when you press
[Settings] after turning on
the power of the
machine.
The functions other than the
copy function are starting
up.
The time required for a function to start up
varies depending on the function. More
items on the menu in [Settings] are
displayed as the functions start up. Wait a
while.
The login screen is
displayed.
Basic Authentication,
Windows Authentication, or
LDAP Authentication is
specified.
Enter the login user name and password,
and then press [Login]. For the login user
name and password, consult the user
administrator.
page 86 "Logging In from the Control
Panel"
The User Code entry
screen is displayed.
User Code authentication is
specified.
Enter the User Code, and press [OK].
Consult the user administrator for the user
code.
A function is not
executed, or you cannot
perform an operation.
Another function that cannot
be used with the specified
function at the same time is
being executed.
Wait for the function in progress to end,
and then perform the next operation. For
details about functions that cannot be used
at the same time, see the following section:
See "Function Compatibility", User Guide.
When a backup of the address book is
being created using Web Image Monitor
or another method, the next function is
executed after the backup is completed.
The key is unresponsive,
or another key is
activated.
A malfunction is temporarily
occurring on the machine.
There is a device or
equipment that is generating
noise in the vicinity.
Turn off the power of the machine, wait for
10 seconds or more after confirming that
the main power indicator is turned off, and
then turn on the power again.
page 19 "Turning On and Off the Power"
Multi-touch, such as
pinch-in and pinch-out,
does not work properly.
You cannot interrupt
copying even after
pressing [Stop] while the
copy function is
operating.
A malfunction is temporarily
occurring on the machine.
11. Troubleshooting
370
To Next Page
Loading...
