Ricoh Pro C5300S - Page 386

Message Condition Solution and reference
"Check whether there are
any network
problems."[14-51]
The destination to which
to perform Folder
Transfer was deleted
from the address book.
Register the destination folder to the address
book.
See "Registering the Destination Folder to Use
for Send to Folder", User Guide.
"Check whether there are
any network
problems."[15-11]
The POP3 (IMAP4)
server could not be
found.
Check the settings in [Reception Protocol],
[POP3 / IMAP4 Settings] and [Email
Communication Port] on [Settings] [System
Settings] [Send (Email/Folder)] [Email].
The DNS server could
not be found.
Check the [DNS Configuration] setting on
[Settings] [System Settings] [Network/
Interface].
The machine is not
connected to the
network.
Check that the machine is connected to the
network correctly.
"Network communication
has failed. Cannot
access the SIP server.
Please check the address
setting of the SIP server
or the SIP server
settings."
The SIP server could not
be accessed.
Specify the correct "SIP Server IP Address" in
[Settings] [Fax Settings] [Detailed Initial
Settings] [IP-Fax Settings] [SIP Settings].
See "Sending Documents by IP-Fax", User
Guide.
"Network communication
has failed. Cannot
connect to the destination
normally because there
is no IP-FAX function
compatibility between
the destination and this
machine."
The destination device is
unable to connect with
the IP-Fax function of
the machine.
Sending a fax using the IP-Fax function is not
possible. Send the fax using the G3 line if
possible.
"Network communication
has failed. Cannot
register this machine to
SIP server. Please check
the address setting of the
SIP server or other
settings of the SIP server."
The SIP server rejected
the registration of the
user name.
Specify the correct "SIP Server IP Address" and
"SIP User Name" in [Settings] [Fax Settings]
[Detailed Initial Settings] [IP-Fax
Settings] [SIP Settings].
See "Sending Documents by IP-Fax", User
Guide.
11. Troubleshooting
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