Message Cause Solution and reference
"The authentication
password and/or
authentication algorithm
may be incorrect, or the
machine does not
support the
authentication algorithm.
Please check."
The SNMPv3
authentication
information registered in
Network Connection
Tool does not match the
information of the
machine.
Consult the network administrator for the
SNMPv3 authentication information, and
change the information registered in Network
Connection Tool.
See "Installing the TWAIN Driver", User
Guide.
"Authentication
succeeded. However, the
access privileges for
scanner function has
been denied."
The logged-in user does
not have access
privileges to use the
scanner function.
Consult the user administrator. The user
administrator can change the access
permissions in the address book.
"Limiting Available Functions", Security
"Cannot add any more
scanning mode."
The maximum number of
scanning modes that
can be registered
exceeds the maximum
number (100).
Delete scanning modes that are no longer
necessary.
"Cannot connect to the
scanner. Check the
network Access Mask
settings in User Tools."
An access mask is
specified.
Consult your administrator.
"Failed to connect to the
destination. Please
contact the administrator
to check the following.
*The correct root
certificate is registered to
this machine and
destination.
*The root certificate
check function is not
enabled by mistake."
The firewall function is
enabled on the
computer.
Configure the firewall function of the computer
to allow communication of the application
used, or disable the firewall function.
11. Troubleshooting
422
To Next Page
Loading...
