Problem Cause Solution
An error has occurred when
the Address Book is
changed from the display
panel or Web Image
Monitor.
The Address Book cannot be
changed while you delete
the multiple stored
documents.
Wait a while, and then retry the
operation.
The function does not run or
cannot be used.
If you cannot carry out your
job, it may be that the
machine is being used by
another function.
Wait until the current job is completed
before trying again.
For details about Function
Compatibility, see "When Multiple
Functions Cannot Be Executed
Simultaneously", Troubleshooting.
The print image is not
properly positioned on the
paper.
• The machine has not
detected the paper
type and/or width
correctly.
• The print position is not
aligned properly.
Contact the machine administrator or
your service representative.
• If images do not turn out as you want because of the paper type, paper size, or paper capacity
problems, use the supported paper. For details about the supported paper, see "Supported Paper
Sizes and Types", Paper Specifications and Adding Paper.
When Multiple Functions Cannot Be Executed Simultaneously
If you cannot carry out your job, it may be that the machine is being used by another function.
Wait until the current job is completed before trying again. In certain cases, you can carry out another
job using a different function while the current job is being performed.
For details about Function Compatibility, see "Function Compatibility", Copy.
• To print the Function Compatibility table for confirmation, specify "Landscape" as the original
orientation.
• While printing is in progress, scanning a document using another function may take longer than
usual.
9. Troubleshooting
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