Ricoh SP C360 series User Manual

When the ID Card Copy/Scan Cannot Be Used
Message Cause Solution
"The original was misfed
while being scanned."
A paper jam occurred in the
ID Card Feeder or the
original is not correctly set.
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• Insert the original correctly into
the ID Card Feeder until it stops.
• Set the original correctly so that it
is aligned straight in the feeder. If
you set the original at an angle,
the scanned image may be
distorted or the originals may be
damaged.
9. Troubleshooting
170

Ricoh SP C360 series Specifications

General

Duplex Printing	Yes
AirPrint Enabled	Yes
Max Printing Resolution	1200 x 1200 dpi
Max Copying Resolution	600 x 600 dpi
Max Document Enlargement	400%
Max Document Reduction	25%
Bypass Tray Capacity	100 sheets
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing Capability	Yes
Original Size	A4
Media Type	Plain paper, envelopes, labels
Media Sizes	A4, A5, B5, Letter, Legal, Executive, Folio
Functions	Print, copy, scan
Operating System Compatibility	Windows, macOS