Ricoh SP C360 series - When the Cloud Fax Connector Function Cannot be Used

documents as usual, even if the message appears on the screen. You can turn this function on or off
with "Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
When the Cloud Fax Connector Function Cannot Be Used
Message Cause Solution
"Check whether there are
any network problems."
The DNS or SMTP server
could not be found.
• Check that the [SMTP Server]
settings in [Transmission Settings]
under [Cloud Fax Connector
Features] are correctly listed.
• Check that the [SMTP Server]
settings in [System Settings] are
listed correctly.
For details about these settings,
see "Interface Settings",
Connecting the Machine/ System
Settings.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.
Messages Displayed When You Use the Facsimile Function
149