Ricoh SP C360 series User Manual

Message Cause Solution
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
"Error has occurred in the
scanner."
The application-specified
scan conditions have
exceeded the setting range
of the machine.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
"Fatal error has occurred in
the scanner."
An unrecoverable machine
error has occurred.
An unrecoverable machine error has
occurred. Contact your service
representative.
"Insufficient memory. Close
all other applications, then
restart scanning."
Memory is insufficient. • Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
9. Troubleshooting
164

Ricoh SP C360 series Specifications

General

Duplex Printing	Yes
AirPrint Enabled	Yes
Max Printing Resolution	1200 x 1200 dpi
Max Copying Resolution	600 x 600 dpi
Max Document Enlargement	400%
Max Document Reduction	25%
Bypass Tray Capacity	100 sheets
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing Capability	Yes
Original Size	A4
Media Type	Plain paper, envelopes, labels
Media Sizes	A4, A5, B5, Letter, Legal, Executive, Folio
Functions	Print, copy, scan
Operating System Compatibility	Windows, macOS