Ricoh SP C360 series User Manual

Message Cause Solution
"Scanner is in use for other
function. Please wait."
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press [Stop]. Follow
the instructions in the message that
appears and exit the function that
is running.
"Scanner is not available on
the specified device."
The TWAIN scanner function
cannot be used on this
machine.
Contact your service representative.
"Scanner is not ready.
Check the scanner and the
options."
The ADF cover is open. Check whether the ADF cover is
closed.
"The name is already in use.
Check the registered
names."
You tried to register a name
that is already in use.
Use another name.
When there is a problem connecting to the scanner
Message Cause Solution
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
An access mask is set. For details about an access mask,
contact your administrator.
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
The main power of the
previously used scanner is
not set to "On".
Check whether the main power of the
scanner used for the previous scan is
turned on.
9. Troubleshooting
166

Ricoh SP C360 series Specifications

General

Duplex Printing	Yes
AirPrint Enabled	Yes
Max Printing Resolution	1200 x 1200 dpi
Max Copying Resolution	600 x 600 dpi
Max Document Enlargement	400%
Max Document Reduction	25%
Bypass Tray Capacity	100 sheets
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing Capability	Yes
Original Size	A4
Media Type	Plain paper, envelopes, labels
Media Sizes	A4, A5, B5, Letter, Legal, Executive, Folio
Functions	Print, copy, scan
Operating System Compatibility	Windows, macOS