Ricoh SP C360 series User Manual

Message Cause Solution
"Scanner is not available.
Check the scanner
connection status."
Network communication is
not available because the
machine's IP address could
not be obtained from the
host name. If only "IPv6" is
set to [Active], the IPv6
address might not be
obtained.
• Check whether the machine's host
name is specified in the Network
Connection Tool. For the WIA
driver, check the [Network
Connection] tab in the properties.
• Use Web Image Monitor to set
"LLMNR" of "IPv6" to [Active].
9. Troubleshooting
168

Ricoh SP C360 series Specifications

General

Duplex Printing	Yes
AirPrint Enabled	Yes
Max Printing Resolution	1200 x 1200 dpi
Max Copying Resolution	600 x 600 dpi
Max Document Enlargement	400%
Max Document Reduction	25%
Bypass Tray Capacity	100 sheets
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Scan Resolution	600 dpi
Connectivity	USB, Ethernet, Wi-Fi
Mobile Printing Capability	Yes
Original Size	A4
Media Type	Plain paper, envelopes, labels
Media Sizes	A4, A5, B5, Letter, Legal, Executive, Folio
Functions	Print, copy, scan
Operating System Compatibility	Windows, macOS