68
Reference Manual
00809-0100-4108, Rev CA
Troubleshooting
March 2017
Troubleshooting
6.3 Diagnostic messages
Listed in the below sections are detailed table of the possible messages that will appear on
either the LCD/LOI display, a Field Communicator, or an AMS
™
Device Manager system. Use
the tables below to diagnose particular status messages.
Good
Failed – fix now
Maintenance – fix soon
Advisory
Table 6-3. Status: Failed – Fix Now
Table 6-4. Status: Maintenance – Fix Soon
Alert name
LCD display
screen
LOI
screen
Problem Recommended action
No Pressure
Updates
NO P
UPDATE
NO
PRESS
UPDATE
There are no pressure updates
from the sensor to the
electronics
1. Ensure the sensor cable
connection to the electronics is
tight.
2. Replace the transmitter.
Electronics
Board Failure
FAIL
BOARD
FAIL
BOARD
A failure has been detected in
the electronics circuit board
1. Replace the pressure transmitter.
Critical
Sensor Data
Error
MEMRY
ERROR
MEMORY
ERROR
A user written parameter
does not match the expected
value
1. Confirm and correct all
parameters listed in Device
Information.
2. Perform a Device Reset.
3. Replace Pressure Transmitter.
Critical
Electronics
Data Error
A user written parameter
does not match the expected
value
1. Confirm and correct all
parameters listed in Device
Information.
2. Perform a Device Reset.
3. Replace pressure transmitter.
Sensor Failure
FAIL
SENSOR
FAIL
SENSOR
A failure has been detected in
the pressure sensor
1. Replace pressure transmitter.
Incompatible
Electronics
and Sensor
XMTR
MSMTCH
XMTR
MSMTCH
The pressure sensor is
incompatible with the
attached electronics
1. Replace the pressure transmitter.
Alert name
LCD
display
screen
LOI screen Problem Recommended action
No
Tem perature
Updates
NO T
UPDATE
NO TEMP
UPDATE
There are no temperature
updates from the sensor to
the electronics
1. Ensure the sensor cable connection
to the electronics is tight.
2. Replace the pressure transmitter.
Pressure Out
of Limits
PRES
LIMITS
PRES OUT
LIMITS
The pressure is either above
or below the sensor limits
1. Check the transmitter pressure
connection to ensure it is not
plugged or the isolating
diaphragms are not damaged.
2. Replace the pressure transmitter.
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