70 Cubis
®
MCA Operating Instructions
Malfunctions
10 Malfunctions
10.1 Warning Messages
Warning
message
Fault Cause Remedy Chapter,
page
Disp.Err. The value to be output
cannot be shown in the
operating display.
The data to be displayed is not
compatible with the set display
format.
Adjust the display settings in
the menu, e.g. resolution, unit,
decimal places.
High The device is overloaded. The device’s maximum weighing
capacity has been exceeded.
Reduce the applied weight to
below the device’s maximum
weighing capacity.
15.7, 77
Low The modulation of the
weighing converter inside
the weighing module is
too low.
No weighing pan has been
placed on the balance.
A previously forgotten weight
was removed after starting the
device.
Insert the weighing pan into the
device and switch the device off
and on again.
Com.Err. The device is not
receiving any weight
values.
No communication exists
between the display and control
unit and the weighing module.
Wait until the display and
control unit restores the
communication with the
weighing module.
If the problem occurs again:
Contact Sartorius Service.
17, 84
10.2 Troubleshooting
Fault Cause Remedy Chapter,
page
The operating display is
blank.
The device is disconnected. Check the connection to the
power supply.
6.2, 40
The AC adapter is not connected. Connect the power supply cable
to the power supply.
6.2, 40
The displayed weight
value changes
constantly.
The installation site is unstable. Adjust the parameters in the
“Environment Monitoring”
Submenu.
7.4.3, 44
Change the installation site. 5.2, 35
A foreign object is positioned between the
weighing pan and the housing.
Remove the foreign object.
The weight readout
displayed by the device
is obviously wrong.
The device was not calibrated. Calibrate the device. 8.7, 61
The device was not tared before weighing. Tare the device.
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