7 Troubleshooting
CyFlow
®
Cube 8 | Operating Manual | May 2018 | Revision 032 39
7 Troubleshooting
If no data are displayed in the plots or histograms after acquisition process,
air bubbles or contaminations may have blocked the flow cuvette.
To solve this problem perform a de-bubble or de-clog procedure.
7.1 Performing a de-bubble procedure
Requirements
Log-in as a user with the respective role.
Procedure
1. On the Cytometer tab of the Ribbon, click the De-bubble button.
– An instruction dialogue is displayed.
2. Follow the instructions until the finish message is displayed.
– After successful de-bubble process the device is ready for the sample
measurements.
– If the de-bubble process was not successful, please contact your local
Sysmex representative.
7.2 Performing a de-clog procedure
Requirements
Log-in as a user with the respective role.
Procedure
1. On the Cytometer tab of the Ribbon, click the De-clog button.
– An instruction dialogue is displayed.
2. Follow the instructions until the finish message is displayed.
– After a successful de-clog process the device is ready for the sample
measurements.
– If the de-clog process was not successful, please contact your local
Sysmex representative.
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