Model 200E Instruction Manual APPENDIX C
APPENDIX C: Repair Questionnaire - M200E
Company: _________________ Contact Name: _________ ________________________
Phone Number: _____________ Fax Number: ___________ Email: __________________
Site Address: _______________ _____________________ ________________________
Can we connect to the instrument? If so, provide IP address or modem: ________________
Model 200E Serial Number: ____ _____________________ Firmware revision: _________
The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example: C.3).
1. List all front panel error/warning messages: __________ ________________________
__________________________ _____________________ ________________________
2. Please complete the following table: (Depending on options installed, not all test
parameters shown below may be available in your instrument)
Parameter Recorded Value Acceptable Value Parameter
Recorded
Value
Acceptable Value
RANGE ppb/ppm 50 ppb - 20 ppm PMT TEMP
°C7 ± 2
NO
X
STB ppb/ppm ≤ 1 ppb with zero air IZS TEMP
°C50 ± 1
Sample FL cm³/min
500 ± 50
MOLY TEMP
°C 315 ± 5
Ozone FL cm³/min
80 ± 15
RCEL pressure in-Hg-A <10
PMT signal with
zero air
mV -20 to 150 SAMP pressure in-Hg-A Ambient - ~1
PMT signal at
span gas conc
mV
ppb/ppm
0-5000
0-20000 ppb
NO SLOPE 1.0 ± 0.3
NORM PMT at
span gas conc
mV
ppb/ppm
0-5000
0-20000 ppb
NO OFFS mV -50 to 150
AZERO mV -20 to 150 NO
X
SLOPE 1.0 ± 0.3
HVPS V 400-900 NOX OFF mV -50 to 150
RCELL TEMP
°C 50 ± 1
ETEST PMT mV
2000 ± 1000
BOX TEMP
°C
Ambient + ~5 OTEST PMT mV
2000 ± 1000
3. Has the analyzer been checked for leaks? Yes No ; for proper flows? Yes No
4. What are the failure symptoms? ____________________ ________________________
____________________________ ________________________ ___Continue on back if necessary
5. Which tests have you done trying to solve the problem? _ ________________________
__________________________ _____________________ __ Continue on back if necessary
6. If possible, fax a portion of a strip chart or email a data file to customer service: 6565
Nancy Ridge Drive, San Diego, CA 92121. Phone: +1 858 657 9800 or 1-800 324 5190.
Fax: +1 858 657 9816. Email: api-customerservice@teledyne.com.
You can access and submit an online version of this form at
http://www.teledyne-api.com/forms/p-fm200E.asp
(04503) 044100102 Rev A 257