xvi
trouble shooting
Automatic Overload Protection
Your Vitamix® machine is equipped with a special feature: Automatic Overload Protection.
This built-in feature is designed to protect the motor and prevent your machine from
overheating. That means peace of mind for you as a Vitamix owner. When engaged, this
Automatic Overload Protection will cause the motor to shut off and possibly emit a light odor.
If this occurs, press the black reset button on the bottom of the machine.
Tips to prevent “overloading” your Vitamix machine:
• ProcessonlyVitamixrecipeswhenlearningtousethemachine
• Donotprocessrecipesatlowerspeedsthanrecommended
• Donotprocessrecipesathigherspeedsthanrecommended
• Donotprocessrecipeslongerthanrecommended
• Useyourtampertoprocessthickermixturesandkeepingredientsmovingaround
and through the blades
Retainer Nut Loosening
In the event that the retainer nut at the bottom of your container loosens and no longer
securely holds the blade assembly in place, DO NOT CONTINUE TO USE THE CONTAINER.
Call Vitamix Customer Service Department at +1-440-235-4840, or your local dealer
immediately for instructions.
5-YEAR FULL MACHINE WARRANTY
1. PRODUCT REGISTRATION.
Vita-Mix Corporation (“Vitamix”) strongly encourages you to register your purchase. You can register by
emailing our customer service department at service@vitamix.com or calling 0808 156 6633 (UK) or
0766 709854 (Ireland). Failure to register your product purchase will not diminish your guarantee rights.
However, registering your purchase will allow Vitamix to better serve you with any of your customer
service needs.
2. WHO CAN SEEK WARRANTY COVERAGE.
This Guarantee is extended by Vitamix to the owner of this Machine for personal household use only. This
Guarantee does not apply to products used for commercial, rental or re-sale purposes. Should ownership
of the machine change during the 5-year period, please update the Machine’s owner information by
emailing our customer service department at service@vitamix.com or calling 0808 156 6633 (UK) or
0766 709854 (Ireland).
3. WHAT IS COVERED.
Vitamix warrants to the owner that if this Machine (a “Machine” consists of a motor blender base and any
containers purchased together) fails within 5 years from the date of the initial purchase due to a defect in
material or workmanship or as a result of normal wear and tear from ordinary household (domestic) use,
Vitamix will, within 30 days of receipt of the returned product, repair the failed Machine or component part
of the Machine free of charge.
warranty
103308_VITAMIX_CJR_01_16_12.indd 16 1/16/12 3:50 PM