Troubleshooting
Xerox
®
AltaLink
®
C80XX Series Multifunction Printer 255
User Guide
Clearing Jams at Trays 1–4
1. Before removing the tray from the printer, look at the jam message on the control panel. If another
jam is shown, clear that jam inside the printer first.
2. Pull out the tray until it stops.
3. R
emove the paper from the tray.
4. If the paper is torn, remove the tray completely and check inside the printer for torn pieces of paper.
5. R
eload the tray with undamaged paper, then push the tray in until it stops.
6. At the control panel, select the correct paper size, type, and color:
− To select a new paper size, touch Size.
− To select a new paper type, touch Type. For letterhead paper, select Letterhead. For pre-
printed paper, select Pre-Printed. For hole-punched paper, select Hole Punched.
− To select a new paper color, touch Color.
7. To confirm the settings, touch Confirm.
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