Troubleshooting
312 Xerox
®
AltaLink
®
C80XX Series Multifunction Printer
User Guide
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms Solutions
Lines or streaks only present in copies made
from the document feeder.
There is debris on the document glass. When scanning, the
paper from the document feeder passes over the debris,
creating lines or streaks. Clean all glass surfaces with a
lint-free cloth.
Spots present in copies taken from the
document glass.
There is debris on the document glass. When scanning, the
debris creates a spot on the image. Clean all glass surfaces with
a lint-free cloth.
The reverse side of the original document is
showing on the copy or scan.
Turn on Background Suppression.
Image is too light or too dark. Adjust the Lighten/Darken or Contrast settings.
Colors are inaccurate.
• Copy: Adjust the Color Balance settings.
• Scan: Confirm the correct Original Type is set.
If the problem persists, for online support information, go to www.xerox.com/office/ALC80XXsupport.
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