Troubleshooting 
320  Xerox
®
 AltaLink
®
 C80XX Series Multifunction Printer 
User Guide 
More Information 
You can obtain more information about your printer from these sources: 
Resource  Location 
Installation Guide  Packaged with the printer. 
Getting Started guide 
Print from the control panel. For details, refer to 
Information Pages on page 44. 
Other documentation for your printer  www.xerox.com/office/ALC80XXdocs 
Recommended Media List  United States: www.xerox.com/rmlna   
European Union: www.xerox.com/rmleu 
Technical support information for your printer; 
including online technical support, Online Support 
Assistant, and print driver downloads. 
www.xerox.com/office/ALC80XXsupport 
Information Pages 
Print from the control panel. For details, refer to 
Information Pages on page 44. 
Embedded Web Server information 
In the Embedded Web Server, click Help. 
Order supplies for your printer  www.xerox.com/office/ALC80XXsupplies 
Local sales and Technical Customer Support  www.xerox.com/office/worldcontacts 
Printer registration  www.xerox.com/office/register 
Xerox
®
 Direct online store  www.direct.xerox.com/ 
Locating the Serial Number 
When you order supplies or contact Xerox for assistance, you need the serial number of your device.   
You can obtain the serial number in several ways. To locate the serial number, print the Configuration 
Report. You can view the serial number on the control panel or on the Embedded Web Server home page. 
The serial number is printed on a label that is affixed to the printer. To view the label, open Door A, then 
locate the label on the left side of the printer. 
For details on how to print the configuration report, refer to Information Pages on page 44. 
To view the serial number on the control panel: 
1. At the printer control panel, press the Home button.
2. Touch Device.
3. Touch About.
The model, serial number, and software version is displayed.
4. To return to the Home screen, press the Home button.