Contents
Xerox
®
AltaLink
®
C80XX Series Multifunction Printer 7
User Guide
6 Maintenance 197
General Precautions ................................................................................................................................................... 198
Cleaning the Printer ................................................................................................................................................... 199
Cleaning the Printer Exterior ........................................................................................................................... 199
Cleaning the Printer Interior ........................................................................................................................... 204
Supplies ........................................................................................................................................................................... 207
Consumables ........................................................................................................................................................ 207
Routine Maintenance Items ........................................................................................................................... 208
Ordering Supplies ................................................................................................................................................ 208
Toner Cartridges .................................................................................................................................................. 209
Waste Toner Container ..................................................................................................................................... 211
Drum Cartridges .................................................................................................................................................. 214
Transfer Belt Cleaner ......................................................................................................................................... 217
Second Bias Transfer Roller ............................................................................................................................. 220
Staple Cartridges and Staple Refills ............................................................................................................. 223
Emptying the Hole Punch Waste Container ............................................................................................. 235
Recycling Supplies ............................................................................................................................................... 237
Resetting Supply Life Counters ...................................................................................................................... 238
Managing the Printer ................................................................................................................................................ 239
Viewing the Meter Reading ............................................................................................................................ 239
Printing the Billing Summary Report ........................................................................................................... 239
Moving the Printer ...................................................................................................................................................... 240
7 Troubleshooting 241
General Troubleshooting ......................................................................................................................................... 242
Restarting the Printer ........................................................................................................................................
242
Printer Has Two Power Switches ................................................................................................................... 243
Printer Does Not Power On .............................................................................................................................. 244
Printer Resets or Powers Off Frequently ..................................................................................................... 244
Printer Does Not Print........................................................................................................................................ 245
Printing Takes Too Long ................................................................................................................................... 246
Document Fails to Print .................................................................................................................................... 246
Document Prints from Wrong Tray .............................................................................................................. 247
Printer is Making Unusual Noises.................................................................................................................. 247
Automatic 2-Sided Printing Problems ......................................................................................................... 247
Date and Time Are Incorrect .......................................................................................................................... 248
Scanner Errors ....................................................................................................................................................... 248
Paper Jams .................................................................................................................................................................... 249
Locating Paper Jams .......................................................................................................................................... 250
Minimizing Paper Jams ..................................................................................................................................... 251
Clearing Paper Jams .......................................................................................................................................... 252
Troubleshooting Paper Jams .......................................................................................................................... 265
Clearing Finisher Jams ...................................................................................................................................... 267
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