5-26 Phaser 6130 Color Laser Printer Service Manual
Print-Quality Troubleshooting
4 Open the Front Cover and check the 
Transfer Unit HV connections.
Are the four HV contacts on the right 
side of the Transfer Unit, and four 
springs on the frame (PL4.1.11, 12, 
13, 14) dirty and/or deformed?
Clean or replace 
the Transfer Unit 
(page 8-41) or 
spring(s), then 
go to step 5.
Go to step 6.
5 Is the image printed correctly? Complete Go to step 6.
6 Check the paper condition
Is the paper dry and recommended 
paper?
Go to step 8. Replace the 
paper with a 
new dry and 
recommended 
one, then go to 
step 7.
7 Is the image printed correctly? Complete Go to step 8.
8 Check the Toner Cartridge life using 
CentreWare IS.
Are one or more of the Toner 
Cartridges near end of life?
Replace the 
Toner 
Cartridge(s) 
(page 8-10).
Go to step 9.
9 Inspect the laser beam windows of the 
Laser Unit
Are the laser beam windows on the 
Laser Unit clean?
Go to step 10. Clean the 
window(s) with 
soft cloth or 
cotton swab 
gently.
10 Inspect the laser beam path
Are there any foreign substances 
between the Laser Unit and Imaging 
Unit?
Remove the 
foreign 
substances.
Go to step 11.
11 Reseat the Imaging Unit.
Is the image printed correctly?
Complete Go to step 12.
12 Perform the Toner Motor test for each 
color: Service Mode > Engine Diag > 
Motor Test > Yellow/Magenta/Cyan/
Black Toner Motor
Does the Toner Dispenser Motor 
function normally?
Go to step 17. Go to step 13.
13 Inspect the connectors between the 
MCU Board and Toner Motor (Y/M/C/
K) (Dispenser Motor Assy).
Are P/J18, P/J19, P/J181, P/J182, P/
J191 and P/J192 connected correctly?
Go to step 15. Securely 
reconnect the 
connectors, then 
go to step 14.
14 Is the image printed correctly? Complete Go to step 15.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No