4-46 Phaser 6130 Color Laser Printer Service Manual
General Troubleshooting
Abnormal Noise During Printing
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Separator Roller Assembly (PL2.1.5)
■ Feed Roller Assembly (PL3.2.4)
■ Imaging Unit (PL4.1.21) 
■ Fuser (PL6.1.1)
■ Transfer Unit (PL6.1.7)
■ Sub Drive Assembly (PL7.1.1)
■ Main Drive Assembly (PL7.1.2)
■ Fan (PL8.1.1)
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Is the noise present when paper is fed from 
the Tray?
Go to step 2. Go to step 6.
2 Check the paper condition in the Tray
Is the paper dry and approved paper?
Go to step 4. Replace with 
dry and 
approved 
paper, then 
go to step 3.
3 Check noise when the paper is fed from the 
Tray 1 
Is the noise still present?
Go to step 4. Complete
4 1. Remove the Paper Tray from the printer.
2.Rotate the Separator Roller in the Paper 
Tray with your finger.
Does the Separator Roller rotate smoothly?
 Go to step 5. Replace the 
Separator 
Roller 
Assembly 
(page 8-7).
5 Check the Feed Roller Assembly for rotation
1.Remove the Paper Tray from the printer.
2.Start the Main Motor FULL2 test 
(page 4-27): Service Mode > Engine 
Diag > Motor Test > Main Motor FULL2, 
then while the motor is running, start the 
Tray Feed Solenoid (Auto) test 
(page 4-34): Service Mode > Engine 
Diag > Motor Test > Tray Feed Solenoid 
(Auto). 
Is the noise coming from this Roller?
NOTE: After check is completed, turn off the 
Tray Feed Solenoid test first, then turn off 
the Main Motor FULL2 test.
Replace the 
Feed Roller 
Assembly 
(page 8-30).
Go to step 9.