08/2012
2-19
WorkCentre 5021/5019
016-500, 016-570
Status Indicator RAPs
Initial Issue
016-500 Controller Download Flash Write Error
BSD-ON:-
Unable to write the Download File of Controller Main into the Flash ROM.
Cause/Action
1. Turn the power OFF and ON.
(If the contents of the Flash ROM is corrupted, the machine will boot up in Emergency
Boot Download mode after Power ON.)
2. If the problem persists, replace the ESS/MCU PWB. (PL 18.1)
016-501 Controller Boot Flash Write Error
BSD-ON:-
Unable to write the Download File of Controller Boot into the Flash ROM.
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the ESS/MCU PWB. (PL 18.1)
016-502 UI Panel Download Flash Write Error
BSD-ON:CH2.1
Unable to write the Download File of UI Panel into the Flash ROM.
Cause/Action
1. Turn the power OFF and ON.
2. If the problem persists, replace the following parts in sequence:
• ESS/MCU PWB (PL 18.1)
•UI PWB (PL 1.6)
016-570 No Response from USB-Host for Scan Job
BSD-ON:CH3.2
When any of the following has occurred as Scan to PC (USB) is in progress.
• The command from the PC was disrupted for 5 seconds.
• The machine has detected a communication error with the USB Device.
• The sending of commands to the PC remained unsuccessful even when 500 ms has
passed.
(The timeout time is the time calculated from the size of the data being sent only when
sending image data.)
Cause/Action
1. Press [Stop] on the UI Panel.
2. Check the connection of the USB Cable between this machine and the PC.
3. Check the status (is it powered OFF, frozen, etc.) of the PC.
016-571 No Response from USB-Host for Print Job
BSD-ON:CH3.2
When any of the following has occurred as USB Print or Download data interpretation is in
progress.
• The command from the PC was disrupted for 2 minutes.
• The machine has detected a communication error with the USB Device.
• The sending of commands to the PC remained unsuccessful even when 500 ms has
passed.
NOTE: This Fault will clear automatically. (It will not be displayed on the UI Panel)
Cause/Action
1. Check the connection of the USB Cable between this machine and the PC.
2. Check the status (is it powered OFF, frozen, etc.) of the PC.
016-742/744 Download File Error/ Download File Check
Sum Error
BSD-ON:-
[Download File Error]
It was detected that there is an error with either the file format of the Download File, the Device
Identifier, the Device Serial Number, or the Target Device Character String.
[Download File Check Sum Error]
The Download File checksum error was detected.
Cause/Action
1. Turn the power OFF and ON.
2. Install a firmware with the correct version.
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