Xerox WorkCentre 5022 User Manual

Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-1
13
Problem Solving
This chapter provides possible solutions to various problems you may encounter with the machine.
Troubleshooting
Follow the troubleshooting procedures below to solve problems.
If the error is not resolved even after following the above procedure, contact our Customer Support
Center.
Problem Cause/Action
The machine does not work properly. Refer to Machine Problems on page 13-2.
A message is displayed. For information on paper jams, refer to Paper
Jams on page 13-46.
For information on document jams, refer to
Document Jams on page 13-55.
Refer to Error Codes on page 13-32.
The image quality is poor. Refer to Image Quality Problems on page 13-6.
Trouble during copying Refer to Copying Problems on page 13-12.
Trouble during printing Refer to Printer Problems on page 13-15.
Trouble during faxing Refer to Fax Problems on page 13-17.
Trouble during scanning Refer to Scan Problems on page 13-20.
Network problems Refer to Network Related Problems on page 13-
25.

Xerox WorkCentre 5022 Specifications

General

Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Duplex Printing	Manual
Paper Sizes	A3, A4, A5, B4, B5
Memory (Standard)	128 MB
Print Technology	Laser
Print Speed	Up to 22 ppm
Print Resolution	600 x 600 dpi
Copy Speed	Up to 22 cpm
Operating System Compatibility	Windows, Mac
First Page Out Time (Copy)	8 seconds