Xerox WorkCentre 5022 User Manual

Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-27
Problems With E-mail Functions
A list is provided with possible solutions to problems you may encounter in not being able to send an e-
mail.
Internet/Intranet Connection Problems
The table below lists possible causes and solutions for problems that may occur when connecting to
the Internet or an intranet.
When you click Apply, a message
such as "The server has returned
ineffective or unrecognizable
response" or "No data" is displayed
on the browser.
Is the password correct?
The password you re-entered for confirmation does not match. Enter the
password correctly.
Restart the machine.
Symptom Remedy
Unable to send an e-mail Is Send E-mail set to Enabled?
Have settings such as the SMTP server's address been made correctly?
Have you entered the recipient e-mail address correctly?
Is the SMTP server working properly?
Check with your Network Administrator.
Is the system administrator's e-mail address set?
Symptom Remedy

Xerox WorkCentre 5022 Specifications

General

Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Duplex Printing	Manual
Paper Sizes	A3, A4, A5, B4, B5
Memory (Standard)	128 MB
Print Technology	Laser
Print Speed	Up to 22 ppm
Print Resolution	600 x 600 dpi
Copy Speed	Up to 22 cpm
Operating System Compatibility	Windows, Mac
First Page Out Time (Copy)	8 seconds