Xerox WorkCentre 5022 User Manual

Problem Solving
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-5
Documents often
jam.
Are suitable types of
documents being used?
Correctly load the documents suitable for the document
feeder.
Refer to Placing the Document on page 5-1.
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive
tape on the document?
Remove any sticky tags, paper clips or adhesive tape
from the document before copying.
Are the document guides
set in the correct positions?
Adjust the document guide positions.
Refer to Placing the Document on page 5-1.
Is a piece of torn paper
remaining in the document
feeder?
Open the document feeder cover and check inside.
Refer to Document Jams on page 13-55.
An edge of the
document is folded.
Is the document curled? Flatten the curl and load the document again.
Symptom Possible Cause Remedy

Xerox WorkCentre 5022 Specifications

General

Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Connectivity	USB 2.0
Functions	Print, Copy, Scan
Duplex Printing	Manual
Paper Sizes	A3, A4, A5, B4, B5
Memory (Standard)	128 MB
Print Technology	Laser
Print Speed	Up to 22 ppm
Print Resolution	600 x 600 dpi
Copy Speed	Up to 22 cpm
Operating System Compatibility	Windows, Mac
First Page Out Time (Copy)	8 seconds