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When the vehicle is severely damaged in an
accident, to ensure personal safety, please pay
attention to the following warnings:
• Do not touch the HV wiring harness and all
high-voltage parts of the vehicle to avoid
severe injury from electric shock.
• Do not touch spilled fluid.
• Do not attempt to inspect the vehicle yourself.
• If the vehicle needs t
o be towed, please
contact the XPENG Service Center.
• Secondary energization is prohibited if the
vehicle becomes soaked, in which case a short
circuit may occur inside the traction battery. In
order to ensure personal safety secondary
damage to the vehicle, it is necessary to
immediately contact the XPENG Service
Center to check the traction battery system,
and have professionals evaluate the damage
of the traction battery.
• If the vehicle emits smoke, please stay away
from the vehicle immediately and contact the
XPENG Service Center in time.
• If the vehicle is on fire, please stay away from
the vehicle immediately and call the police
in time. When calling the police, you need
to inform that the vehicle is a pure electric
vehicle.
• If the ICM shows a traction battery system
fault, you should safely pull over, stay away
from the vehicle and contact the XPENG
Service Center for treatment.
• If anyone in the vehicle is injured, contact first
aid according to the degree of injury.
• If the vehicle is involved in an accident such
as scraping the bottom or crash, the internal
structure of the traction battery may suffer
damage, posing a severe safety risk, and it
is necessary to immediately contact XPENG
service center to inspect the traction battery
system and have the damage assessed by a
professional.
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