Troubleshooting flowchart for options 3G or WiFi
Troubleshooting Connected
Services Gateway 3G or WiFi
Measure input voltage
Red/green flashing
Not ok
Check LED STATUS
Check LED RF
Not lit
Check connector X2
Check connector X3
Check LED LINK
Check antenna,
sim card etc.
Not ok
Ok
Not lit or solid
Ok
Ok
Ok
Ok
Not ok
Not ok
Repair connection
Not ok
Troubleshoot main
computer
Replace the Connected
Services Gateway
Troubleshoot
connectivity of 3G/sim
card/WiFi, antenna
Restart the unit
using the reset pin hole
Not lit
Check LED STATUS
Red/green, solid or flashing
xx2300001646
Troubleshooting procedure for options 3G or WiFi
The troubleshooting table is supposed to be used as a detailed instruction together
with the troubleshooting flowchart.
NoteAction
If the LED is:
• Red/green, flashing: proceed with
step 2.
• OFF, the unit is faulty, or it does
not have sufficient input voltage,
or the connection of the connector
X2 is not ok. Proceed with step 5.
Check the STATUS LED on the Connec-
ted Services Gateway.
1
Proceed with step 3.Reset the module to factory using the re-
set pin hole for more than 5s, and restart
the controller.
2
If the LED is:
• Red/green, flashing: An internal
error has occurred, proceed with
step 13.
• OFF, the unit is faulty, or it does
not have sufficient input voltage,
or the connection of the connector
X2 is not ok. Proceed with step 5.
Check the STATUS LED on the Connec-
ted Services Gateway.
3
Continues on next page
400 Product manual - OmniCore V250XT Type B
3HAC087112-001 Revision: A
© Copyright 2023-2023 ABB. All rights reserved.
7 Troubleshooting
7.3.8 Troubleshooting the 3G Connected Services gateway
Continued