Warranty Statement 243
4510001 REV B - 220620
Warranty Statement
American Film & Machinery (AFM) warrants that all the products it ships will be in good working
order and free from defects in material and workmanship for a period of one year from the date
of shipment by AFM and will conform to the published specifications for that product.
Limitations
The warranty of AFM is contingent upon installation, operation, and maintenance of equipment
under normal operating conditions. The warranty is void on equipment or parts: damaged by
corrosion, improper use, accident, negligence or not operating within the specifications
provided; damaged by fire, flood, earthquake, or such other causes beyond the control of AFM;
that have been altered or repaired in any way changing the original performance and; that are
normally expendable in the usual course of operation. Expendable items include, but are not
limited to, heater elements, cutter blades and belts. The warranty period on each replacement
equipment or part in fulfillment of the warranty on new equipment or parts shall be for the
unexpired portion of the original warranty.
Repairs
All in-house repairs are rigorously tested for optimum operation and performance and warranted
to be, under normal and proper use, free from defects in material and workmanship for a period
of 90 days from the date of service.
Shrinking Quality
Shrinking quality achieved in a given application is dependent on the film, product, installation,
material handling, and the maintenance provided. AFM makes no warranty that the shrinking
quality achieved in an application will be the same as that achieved on a test piece in our demo
facility.
Shipping Policy
Customer pays all incoming shipping charges for replacement components. If the item is
defective and under warranty, AFM will pay all return shipping charges via the least costly
method. If expedited shipping is desired, the customer must furnish their shipping account
number and shipping fees will be charged to that account.
Exclusions
Damage due to tampering, abuse, improper adjustment, electrical interference, or the use of
non-approved components will void any and all warranties by AFM and its distributors.
Warranty Verification
If you believe that a product or component may be defective and may be covered by warranty,
obtain a Return Material Authorization number by contacting AFM technical support (Phone:
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