AmScope MU USB3.0 - User Manual

Robert SmithSep 12, 2025

How to solve 'Error Message: Device has been pulled/polled out' on AmScope MU USB3.0 Microscope?

G
glenbentleySep 12, 2025
The 'Error Message: Device has been pulled/polled out' on your AmScope Microscope means that the USB port used with the camera is not USB2.0/3.0 (depending on camera model) and/or powered. Use a compatible USB port that is the same type as your camera and ensure that the ports are powered by plugging it directly into the computer in the rear USB. Also, change the USB cable to see if that resolves the issue. If not, try another USB2.0/USB3.0 powered port or a different computer.

Camera Type	Digital
Category	Microscope
Interface	USB 3.0
Frame Rate	Up to 60fps
Compatibility	Windows, Mac
Sensor Type	CMOS
Light Source	LED
Focus Control	Manual
Video Format	AVI
Software	AmScope
Magnification Range	40x to 1000x
Image Format	JPG, TIFF
Software Compatibility	AmScope, ToupView

Camera Type

Digital

Before Use

Safety Precautions

Provides essential safety guidelines for handling and operating the microscope camera.

Getting Started Guide

Quick Start Setup

Provides a step-by-step guide for initial setup, including checking contents and basic connection.

Software Installation via CD

Details the process of installing the AmScope software using the provided CD.

Software Installation via Download

Explains how to download and install the AmScope software from the website.

Using the Software

Activating the Camera

Guides the user on how to launch the software and connect to the camera for live view.

Capturing and Saving Still Images

Explains how to take and save still images using the software's capture function.

Recording and Saving Video

Guides users on how to record and save video clips using the software.

Capture and Resolution Settings

Details the "Snap" and "Record" buttons and how to adjust image capture resolution.

Exposure and Gain Adjustments

Explains settings for exposure and gain, including auto exposure functionality.

White Balance Control

Describes how to adjust white balance for accurate color reproduction using sliders and ROI.

Color Adjustment Sliders

Details sliders for hue, saturation, brightness, contrast, and gamma for color fine-tuning.

Top Navigation Bar Menus

Capture Menu Functions

Covers the "Capture" menu options for taking photos, recording videos, and starting broadcasts.

Process Menu Introduction

Introduces the "Process" menu for advanced image enhancement and annotation tools.

Process Menu Continued

Continues the "Process" menu explanation, covering Color Composite, Segmentation & Count, Denoise.

Measurement Menu Tools

Covers the "Measurement" menu for drawing and measuring tools, including Scale Bar and Z Order.

Process Menu Tools

Segmentation and Counting

Introduces the "Segmentation & Count" tools for segmenting images and counting objects.

Denoise Image Function

Explains the "Denoise" function for removing noise and improving image clarity.

Sharpen Image Function

Details the "Sharpen" function for enhancing image detail and defining lines.

Filter Menu Options

Measurement Menu Functions

Measurement Menu Settings

Covers the "Measurement" menu for defining measurement units, scale bars, and Z order.

Options Menu Functions

Options Menu Overview

Details the "Options" menu for adjusting software behavior, preferences, and calibration.

Preferences Menu: General

Measurement Menu: General

Details parameters for measurement tools, including significant figures and label display.

Measurement Menu: Length Unit

Explains the "Length Unit" settings for selecting measurement units.

Magnification List Management

Calibration Menu Procedure

Guides users through calibrating the software for accurate real-world measurements.

Troubleshooting Common Issues

Common Issues: Field of View

Lists common problems with symptoms, causes, and remedies for the camera and software.

Common Issues: Camera Detection

Continues troubleshooting common issues like camera detection and low frame rates.

Common Issues: Error Messages

Addresses error messages related to calibration, bandwidth, and device connection issues.