Dome Lights
Telligence
68PM000224A / 10 August 2022 / Ver. H
Safe Mode and Enhanced Safe Mode
When the dome light loses its connection with the Telligence system due to a system
equipment failure (i.e., the Gateway II), it automatically enters Safe Mode. When the dome light
loses its connection due to a network failure, it automatically enters Enhanced Safe Mode.
When a dome light is in Safe Mode or Enhanced Safe Mode:
• The Telligence system displays system error notifications on the staff console. Notify your
facility’s system administrator or service department immediately.
• All call events cease to display on the staff console.
• In Safe Mode, the dome light’s bottom section (Section 4) flashes yellow to indicate the
device is in Safe mode. Pressing a room module’s buttons or using a pull cord to trigger
events in a room causes the dome light’s top section (Section 1) to flash red for all event
types.
• In Enhanced Safe Mode, the dome light continues to display its normal colors and flash
patterns for the events triggered by pressing a room module’s buttons or using a pull cord.
• In either mode, call events can only be canceled from the initiating module. To cancel a call
event, press a room module’s Cancel or Presence button, or pull a cord again.
When the connection to the Telligence system is restored:
• The system automatically clears the error messages from the staff console. No further
action is needed by the attendant.
• The dome light stops flashing yellow (Safe Mode, only).
• Events displayed on the dome light prior to connection loss will redisplay on the staff
console.
• Events initiated while in Safe Mode are immediately canceled and will not redisplay on the
staff console, except for those initiated by the Cardiac and Emergency pull switches.
• Events initiated while in Enhanced Safe Mode will redisplay on the staff console.
Family 2 1 White On steady
Staff Normal 2 1 White On steady
Housekeeping 2 1 White On steady
Presence 1 (RPN) 3 4 Red On steady
Presence 2 (LPN) 3 4 Amber On steady
Presence 3 (Aide) 3 4 Green On steady
Service Task 1 4 4 Red Slow
Service Task 2 4 4 Amber Slow
Service Task 3 4 4 Green Slow
Table 3: Dome Light Signaling for Nurse Call Types
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